26+ years of Experience in Project Management, Delivery Management, Pre-sales, Software Process Management & Marketing Automation for. Its been a great journey as a Senior Leader learning & Interacting with all level of hierarchies & stakeholders to build strong working relationships, responsible for Developing & executing comprehensive captive No-code Platform product support strategy aligned with the overall business objective. Implementing best practices in enterprise product support & Collaborating with cross-functional teams on product performance, customer needs, market trends, reports, and executive summaries on product support operations, performance to senior management.ERP implementations for domains like Food/Bakery Production Garments, Spinning Mills, Flour Mills, College/University Management, Microfinance, Fireworks, Oil Mills, Discrete Manufacturing, Constructions and Fright Forwards ManagementBusiness planning and analyzing the revenue potential for boosting the turnover of the company. Establishing goals & achieving them for profitability of operations.Strategic planning & supervision, implementation of Financial plan through proper delegation of tasks & setting sub targets for those departments & personnel involved with implementation of the plan.Frame & Implementing policies, develop process & install procedures around every projects handled. Consistently track and measure service quality to orchestrate people, schedules and resources for optimum productivity efficiency and quality.Liaise with major clients and conduct important meetings with themContribute to making of budgets and make recommendations for cost reductionResearch, Develop and Implement new Automation toolsTech savvy and strives to minimize complexities in day-to-day processes through systemizing tasks.