Balaji M Email and Phone Number
16+ years of IT Business Analysis experience for Banking, Financial Services and Manufacturing clientsWorked on streamlining the CRM process for Wealth Management and Retail clientsPre Sales (RFP response, Fit-Gap analysis, Solution Design, Effort Estimation and Pricing) & CRM ConsultingDeveloped Test Strategy, Scenario & Test Cases preparation - Handled the testing activitiesSpecialties: Account Management, Pre-sales, CRM Technologies, Project management, Business Analysis, IT-Consulting
Infosys
View- Website:
- infosys.com
- Employees:
- 217514
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Senior ConsultantInfosys Apr 2017 - PresentChennai Area, India
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ConsultantInfosys Oct 2014 - PresentClient co-ordination and Managing teamPerforming requirements gathering and Solution designConducting demo presentations, training sessions, user co-ordination during UAT and test plan assistanceInvolve in additional business extension and working with client for new scopes
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Senior Associate ConsultantInfosys Technologies Ltd Nov 2010 - Sep 2014- Performing Pre-Sales (RFP response, Fit-Gap analysis, Solution Design, Effort Estimation and Pricing) for Proposals- Requirement Gathering and Solution Design related to CRM functionality- Creating Business Requirement Specifications and Functional Requirement Specifications- Developing Fit – Gap analysis and traceability matrix- IT operational activities involving LOE, Project Budgeting, Best Estimate, Invoicing, SOW, CR – Sign off, Effort estimation, Project Planning- Processing of Opportunity – involving Deal Pricing, Defining Milestones, margins approval
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Management TraineeHdfc Standard Life Insurance May 2010 - Sep 2010- Analyzed value chain of Insurance domain from Product design till Investment management- Involved in the operations activity of the insurance business – handling new business proposals, customer query handling , persistency and quality maintenance- Provided financial solutions to customers in areas of insurance, investment and tax planning -
Customer EngagementBharti Axa Life Insurance Apr 2009 - May 2009- Analysed customers buying behavior towards insurance products- Performed channel and business development
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Assistant Systems EngineerTcs Jun 2006 - Jun 2008- Handled support, testing and performance engineering of the banking application- Involved in the performance upgrade of an application which reduced the operational cost
Balaji M Skills
Balaji M Education Details
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Marketing And Operations -
Manufacturing -
Sboa
Frequently Asked Questions about Balaji M
What company does Balaji M work for?
Balaji M works for Infosys
What is Balaji M's role at the current company?
Balaji M's current role is Senior Consultant at Infosys Limited.
What schools did Balaji M attend?
Balaji M attended Institute Of Management Technology, Ghaziabad, College Of Engineering, Guindy, Sboa.
What skills is Balaji M known for?
Balaji M has skills like Process Consulting, Management, Consulting, Business Development, Business Analysis, Requirements Analysis, Competitive Analysis, Pre Sales, Business Intelligence, Microsoft Crm, Requirements Gathering.
Who are Balaji M's colleagues?
Balaji M's colleagues are Nithin Kallem, Aniruddha Deshpande, Yash Lakhwani, Sindhuja Ramakrishnan, Debajit Ball, Sumit Singh, Irene George.
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