Balaji is a curious and forward thinking consultant with strong work ethic in tech and data industry in public transport sector.As an Operational Support Analyst at Transport for London (TfL), Balaji supports the data and analytics team in delivering insights and solutions for the transport network. He leverages his expertise in data engineering, working with Microsoft Azure data platforms to ensure data quality, reliability, and security. He is a certified ITIL®4 professional in IT service management, with a strong understanding of the best practices and frameworks for delivering value to customers and stakeholders.Balaji holds a master's degree in Management Information Systems from Cranfield University, where he received a scholarship for his academic and professional achievements. He also has a bachelor's degree in Computer Science and Engineering from Anna University. As an intellectually curious individual he is always open to learn and adapt to new environments, and collaborate with diverse and cross-functional teams. He loves to volunteer in social activities such as London Marathon, MK Marathon. He aims to use his skills and knowledge to make a positive impact on the transport sector and the society.