Jul 2023 - Present
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Balaji Murthy Email & Phone Number
Operational Management | Risk Assessment & Mitigation | Quality Control & Assurance | Strategic Planning | Escalation Management
at
HSBC
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Operational Management | Risk Assessment & Mitigation | Quality Control & Assurance | Strategic Planning | Escalation Management
Location
Hyderabad, Telangana, India
Company size
Who is Balaji Murthy? Overview
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Quick answer
Balaji Murthy is listed as Operational Management | Risk Assessment & Mitigation | Quality Control & Assurance | Strategic Planning | Escalation Management at HSBC, a company with 192615 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Balaji Murthy.
Balaji Murthy previously worked as Vice President - Wealth Business Service at Hsbc and Global Quality Assurance Lead - Regional Head at Hsbc. Balaji Murthy holds Master'S Degree, M.Com from Devi Ahilya Vishwavidyalaya.
Company email context
Email format at HSBC
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HSBC
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Profile bio
About Balaji Murthy
Strategic and result-oriented Professional with 19+ years of proven experience in leading Operations, Risk Management, Quality Assurance & Control within Financial Crime across banking and insurance.A Turnaround Specialist in leading Global Screening, QA migrations/remigrations within GSC HYD (TM & NS), delivering transformation projects, and managing multiple 2nd and 3rd line audits.Able leader in leading Operations team within Insurance Business Services comprising 110 FTEs and 7 Team Leaders, framing end-to-end risk governance frameworks globally. Currently Leading Quality Assurance teams across 11 geographic locations with 70+ FTEsSuccessful in streamlining Quality Assurance framework within risk operations, process improvement, vendor support, handling multiple account openings, underwriting claims, delivery management, driving business operations, and ensuring smooth delivery of Operational activities.Excellent quantitative aptitude, business acumen, good persuasion skills, and demonstrable leadership in implementing business opportunities, customer management, performance management, and maximizing productivity through global client relationships.
Current workplace
Balaji Murthy's current company
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Hsbc
7 roles · 23 years
Balaji Murthy work experience
A career timeline built from the work history available for this profile.
Global Quality Assurance Lead - Regional Head
- OPERATIONAL MANAGEMENT
- Developed a comprehensive strategy and implementation for Global Quality and Risk arm and for building and operating global, high throughput Quality & Risk Reviews for the Organization.
- Mentored & supported QA Site Leads across Global Service Centers and onshore locations to ensure consistent QA Target Operating Model application.
- Meticulous, result-oriented with demonstrated success in implementation and growth of various migrations. Successfully re-migrated Name Screening & Credit Cards Transaction Monitoring processes across 30 processes /.
- Effective management of the delivery of time critical & complex high-quality service within Service Level Agreements and pre-determined critical timescales whilst identifying & managing operational riskRISK ASSESSMENT
- Facilitated the Risk & Control Self Assessments by actively participating and verifying such assessments' results.
Apr 2020 - Jul 2023
Deputy Gsc Head Of Quality & Quality Site Lead
2016 - Mar 2020
Manager-Quality & Continuous Improvement
2014 - 2016
~2 yrs
Manager Operations - Insurance Business Services
2008 - 2014
~6 yrs
Assistant Operations Manager
2005 - 2008
~3 yrs
Customer Service Executive
2003 - 2005
~2 yrs
Team & coworkers
Colleagues at HSBC
Other employees you can reach at hsbc.com. View company contacts for 192615 employees →
AM
Anna Memoli
Colleague at Hsbc
New York City Metropolitan Area, United States
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YS
Yau Shing Paul Lee
Colleague at Hsbc
Central & Western District, Hong Kong SAR, Hong Kong
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AR
Ayra Reyes
Colleague at Hsbc
Parañaque, National Capital Region, Philippines, Philippines
View →
GN
Gaurav Narsingpurkar
Colleague at Hsbc
Pune, Maharashtra, India, India
View →
IR
Isaura Román Montes
Colleague at Hsbc
Toluca, México, Mexico, Mexico
View →
RS
Robert Szyjka
Colleague at Hsbc
Cracow, Małopolskie, Poland, Poland
View →
JM
Jagath Menon
Colleague at Hsbc
Bengaluru, Karnataka, India, India
View →
VB
Vivek Bibve
Colleague at Hsbc
Pune, Maharashtra, India, India
View →
SS
Sachin Sharma
Colleague at Hsbc
Haryana, India, India
View →
SS
Shyam Sunder Jnagal
Colleague at Hsbc
Mumbai, Maharashtra, India, India
View →
Anna Memoli
Colleague at Hsbc
New York City Metropolitan Area, United States
View →
YS
Yau Shing Paul Lee
Colleague at Hsbc
Central & Western District, Hong Kong SAR, Hong Kong
View →
AR
Ayra Reyes
Colleague at Hsbc
Parañaque, National Capital Region, Philippines, Philippines
View →
GN
Gaurav Narsingpurkar
Colleague at Hsbc
Pune, Maharashtra, India, India
View →
IR
Isaura Román Montes
Colleague at Hsbc
Toluca, México, Mexico, Mexico
View →
RS
Robert Szyjka
Colleague at Hsbc
Cracow, Małopolskie, Poland, Poland
View →
JM
Jagath Menon
Colleague at Hsbc
Bengaluru, Karnataka, India, India
View →
VB
Vivek Bibve
Colleague at Hsbc
Pune, Maharashtra, India, India
View →
SS
Sachin Sharma
Colleague at Hsbc
Haryana, India, India
View →
SS
Shyam Sunder Jnagal
Colleague at Hsbc
Mumbai, Maharashtra, India, India
View →
1 education record
Balaji Murthy education
FAQ
Frequently asked questions about Balaji Murthy
Quick answers generated from the profile data available on this page.
What company does Balaji Murthy work for?
Balaji Murthy works for HSBC.
What is Balaji Murthy's role at HSBC?
Balaji Murthy is listed as Operational Management | Risk Assessment & Mitigation | Quality Control & Assurance | Strategic Planning | Escalation Management at HSBC.
Where is Balaji Murthy based?
Balaji Murthy is based in Hyderabad, Telangana, India while working with HSBC.
What companies has Balaji Murthy worked for?
Balaji Murthy has worked for Hsbc.
Who are Balaji Murthy's colleagues at HSBC?
Balaji Murthy's colleagues at HSBC include Anna Memoli, Yau Shing Paul Lee, Ayra Reyes, Gaurav Narsingpurkar, and Isaura Román Montes.
How can I contact Balaji Murthy?
You can use AeroLeads to view verified contact signals for Balaji Murthy at HSBC, including work email, phone, and LinkedIn data when available.
What schools did Balaji Murthy attend?
Balaji Murthy holds Master'S Degree, M.Com from Devi Ahilya Vishwavidyalaya.
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