► Managing a project of 35+ associates in providing IT services to a large life sciences client► Optimizing revenue and profits by means of resource planning and margin optimization techniques► Managing delivery of product upgrades and enhancements► Ensuring adherence to SLA and client metrics► Working in a matrix based ecosystem by handling stakeholders from the BU, vertical unit and client► Performing people management and ensuring smooth delivery by identifying risks and… Show more ► Managing a project of 35+ associates in providing IT services to a large life sciences client► Optimizing revenue and profits by means of resource planning and margin optimization techniques► Managing delivery of product upgrades and enhancements► Ensuring adherence to SLA and client metrics► Working in a matrix based ecosystem by handling stakeholders from the BU, vertical unit and client► Performing people management and ensuring smooth delivery by identifying risks and handling conflicts on a timely basis Show less

► As an RPA Business Analyst, identified operational processes which qualify for automation by interacting with customer teams► Determined the complexity of automation based on various parameters and estimated cost and timelines for automation solution implementation► Gathered requirements, prepared design specifications and mapped traceability of requirements to deliverables► As a Process Consultant, understood pain points and formulated new processes for a telecom client for… Show more ► As an RPA Business Analyst, identified operational processes which qualify for automation by interacting with customer teams► Determined the complexity of automation based on various parameters and estimated cost and timelines for automation solution implementation► Gathered requirements, prepared design specifications and mapped traceability of requirements to deliverables► As a Process Consultant, understood pain points and formulated new processes for a telecom client for improving testing quality and turnaround time ► Used process design tools such as Visio to communicate to business and to identify opportunities for optimization ► Educated client employees about new processes that are rolled out► As a Product Owner, worked in an Agile based project and owned the changes made to the application for managing tower leases. Managed backlog and interacted with various stakeholders► Involved in various Scrum ceremonies such as sprint planning, sprint review and sprint and managed product backlog against shippable product increments ► Expertise in translating data and technical concepts into requirement documents and user stories► As a Project Manager, handled projects on digitalization and business process optimization for a financial services client, thereby managing scope, timelines, cost, risk and stakeholders► Discussed weekly project metrics with client Engagement Manager and published monthly metrics reports to Tech Mahindra quality team► Helped the client to achieve TMMi Level 5 by the end of 4th year of engagement with Tech Mahindra► Incorporated better and quicker stakeholder feedback for completed projects Show less

► Led the Data Analytics and Reporting team► Worked from onshore for requirements gathering► Worked on Agile methodology► Performed ETL, created decision support systems and analyzed data, using Microsoft BI tools, regarding project health, requirements and resource management from systems such as HP ALM, Team Foundation Server and Microsoft Project Server► Performed social media analytics on Twitter feed using Flume and Hive to analyze public sentiment on client products and… Show more ► Led the Data Analytics and Reporting team► Worked from onshore for requirements gathering► Worked on Agile methodology► Performed ETL, created decision support systems and analyzed data, using Microsoft BI tools, regarding project health, requirements and resource management from systems such as HP ALM, Team Foundation Server and Microsoft Project Server► Performed social media analytics on Twitter feed using Flume and Hive to analyze public sentiment on client products and the products of competitors► Performed analysis on instrument logs using Hive► Worked with the package deployment model in SSIS 2012► Created reports in SAP BO based on the data from HP Service Manager► Created reports from OLTP and OLAP data sources► Performed data load on Salesforce environments and data conversion activities ► Trained in HDFS concepts and Tableau► Conducted technical interviews for new hires and for project on-boarding► Documented and communicated employee feedback as part of the performance evaluation process► Performed the role of a career counselor by assisting and sorting out issues related to the professional growth of employees Technical skills:♦ SQL Server 2012 ♦SQL Server Reporting Services (SSRS) ♦ SQL Server Integration Services (SSIS)♦ Big data technologies ♦ Hive ♦ Pig ♦ Sqoop ♦ Flume ♦ SAP BO ♦ Tableau ♦ R♦ Salesforce ♦ Apex Data Loader ♦ Force.com Explorer Show less

► Analysis of data and generation of reports primarily for company wide quarterly business reviews with widely varying metrics, including revenue, gross margin, utilization, head count information and orders data► Migration of legacy excel reports to the SQL Server environment.Technical skills:♦ SQL Server 2008 R2 ♦ SQL Server Integration Services (SSIS) ♦ SQL Server Reporting Services (SSRS)♦ Microsoft Excel functions

► Involved in every stage of SDLC.► Experience in both development and maintenance projects.► Experience in Change Management.► Designed data marts and performed ETL using SSIS► Collaborated data from different applications, created data warehouse, constructed cube and analyzed revenue data from different departments at various levels of the organizational hierarchy using SSRS reports ► Handled complicated applications with huge data (about 40 GB) ► Ran DDL and DML… Show more ► Involved in every stage of SDLC.► Experience in both development and maintenance projects.► Experience in Change Management.► Designed data marts and performed ETL using SSIS► Collaborated data from different applications, created data warehouse, constructed cube and analyzed revenue data from different departments at various levels of the organizational hierarchy using SSRS reports ► Handled complicated applications with huge data (about 40 GB) ► Ran DDL and DML commands to create and update data in tables, tested and performed trouble shooting in SSIS packages► Configured applications for new user roles and restricted access based on the business requirements.► Enhanced applications with new features, based on the client’s requirements.Technical skills:♦ Microsoft Business Intelligence tools (MSBI) ♦ SSIS ♦ SSAS ♦ SSRS♦ SQL Server (2005 and 2008 R2)♦ C# on .NET (frameworks 1.1 to 3.5)♦ ASP 3.0♦ VBA for Microsoft Outlook Show less