Balaji Venkatachalam Email & Phone Number

Bengaluru, Karnataka, India

Single point of contact for CxOs and accountable for Testing & Quality Assurance portfolio along with respective P&L.Build and Lead Quality Engineering & Test Transformation for a large BFS account of 400+ size Consulting with partners and stakeholders to provide functional and technical expertise in Robotic Process Automation including solution design, program management, business process improvement and risk identification / mitigation Amplified revenue as well as profit margins to meet corporate thresholds. Maintained overall Customer Satisfaction rating above 90%.Provided consultation to more than 50% of existing clients to define test strategy. Influenced the conversion to business. Achieved account mining conversion ratio of 15%Manage the RPA Program, including large initiatives and various RPA projects to drive efficiency and cost reductionAccountable for strategic initiatives, process improvements and monitoring testing to achieve the Key Performance IndicatorsWorked and assisted clients in their transition journey from the previous operating model to the end-state model (TCoE)Nurtured the talent in-house through Up-skill and Cross-Skill programs on multiple Technology areas.

Bengaluru Area, India

Defined Implementation Strategy, Process and Metrics Standardized agile and DevOps Engineering Process Frameworks Brought advanced capabilities and technologies leveraging automation Advised and Collaborates with IT Operations Teams in improving CI/CD Pipeline, Deployment Management, Incident and Problem Management, Change Management.Key Role- Responsible for the creation, development, delivery of below offerings: End to End Digital Testing BDD / scrum / Agile led deliveries Testing as a Service (TaaS) Automation testing- As a Practice Manager Worked closely with Portfolio leads for establishing the following Templates/tools Test Process/ Methodology Risk Management KPI’s measurement and monitoring Roadmap / Strategy for Test Automation

Bengaluru Area, India

- Managing the end to end program of various streams - Framework Development, Data Lake ,Data Visualization - Hands on experience in Framework development and Campaign Development using SAS Customer Intelligence Studio. - Implementing Marketing automation platform with various Digital channels(Mobile and Netbank) for both Outbound & Inbound Marketing - Designed and implemented campaign architecture for bank’s crucial and critical Regulatory requirements KYC program to meet FSB guidelines - Data visualization using Qlikview/QlikSense for all sorts reporting purpose - Implemented DevOps towards both Continuous Integration and Continuous Deployment development Campaign Management. - Operational support of all the applications and systems. - Leading a team of around 60 FTE’s performing all the above work from offshore and onshore.Key Roles - White boarded and created the technical blueprint of all the building blocks of current Campaign management system - Performed requirement gathering, Sizing, Scaling, creating solution for SAS CI implementation including SAS RTDM - Managing the financials and budget for all the implementation and capital costs - Experienced in Agile methodology for frequent deliveries - Coach Scrum values and best practices - Facilitate the Scrum ceremonies such as: Release planning, sprint planning, daily stand ups, grooming, sprint demos, and retrospectives. - Managing multiple tracks - Development, Production Support, Testing, Business Analysis andProject Management teams in Data warehousing, Business Intelligence and Analytics

Chennai Area, India

- Driven and successfully completed Large Scale Application Transition project from Cross Vendor comprising 30 applications for 4 portfolio. - Coordinated with Client stakeholders & Application Managers, to ensure that portfolio deliverables arecompleted on time and within budget. - Creation of Process Manual. - Performed Risk Management - Handled Conflict Management

Charlotte, North Carolina Area

- Responsible for Leading team of Team of 50+ in multiple geographies including multi-vendor. - Implemented End-to-End Testing process - Implemented Orthogonal Array / Pair wise Testing - Defined Risk based Testing Approach and led the implementation - Planning for Long term direction (strategic) and Short term direction (tactical) for testing practice. - Strengthen/Develop partnerships between Testing Team, Project team and business partners.Key Role - Drive Release Management in co-ordination with stakeholders from Business, Development and testing team. - Performed Requirement Analysis with clients and development stakeholders. - Provided Performance Feedback and Appraisal for the team midterm/yearly. - Responsible for Motivating and Mentoring Test Leads on Test Planning and Execution.

Charlotte, North Carolina Area

- Working closely with business teams to plan testing approach, cycles and strategies - Participated in Requirement Analysis discussion. - Hands on ownership in Creating System Test Plan. - Single point of Contact between client and testing team for testing related activities. - Managing Test Automation teamKey Role - Creating System Test Plan - Forecasting for projects scheduled in a release. - Test Data Preparation.

Chennai Area, India

Built an Automation Framework (QTP). Review of Test Strategy Manual / Automation Strategy document. Review of the manual test cases, Automation scripts. Performed Manual and Automation Testing. Performed Task Allocation. Performed System Integrated testing

Chennai Area, India

- Performed Automation Testing using WinRunner 8.1.- Preparation of initial WinRunner automation Outline and framework- Creation of Automation knowledge repository- Automation Strategy and Estimation Review- Created System Integrated Test Cases.- Prepared Test Data.- Participate in Project Status Review Meetings, Project Closure Meetings.- Performed System Testing.

Chennai Area, India

-Preparation of Integration Test Cases.-Preparation of Test Data.-Performing System Testing.-Responsible for writing unit test cases.