Balaji Narasimhan Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Provide consultancy services to the Denmark Company to setup an operation centre in India. Worked extensively in the Indian market and identified Chennai as ideal destination. Identified a suitable office based on the need of NKT interms of their business needs, Human Resources, Demography and various other logistics needs. Handed over office in March'2021 and currently setting up the office administration.

Chennai Area, India

ABB is a Global engineering company, head quartered in Zurich.; Administration, Infrastructure,Facility,Security,Travel,Safety and Office management Handling all administrative responsibilities of the operations center-India Providing excellent working conditions atmosphere for 1000+ engineering professionals, 24x7Vendor management-Facility, Travel desk, infrastructure ,office equipments.Providing housing and other domestic requirements for expat managersReal estate managementEffective Cost control on facility management & Administrative expenses

Handling operations related to Technical functions of a credit card process for the Global Bank's Captive BPO, catering to the banks clients in the UK.Providing high first call resolution in the areas of technical troubleshooting.Quality analysis of queries and resolution using 'six sigma methodology.Adjudged STAR PERFOMER of the in house Learning and development programme. TRAUMA CARE CONSORTIUM, CHENNAI 1996-2006 TCC is a unique not for profit service, run in line with the 911 service in the US. First of its kind in India, this service makes available, fully equipped ambulances for emergency movement of road accident victims to Hospitals

Administration: Worked with Government, Police and other statutory bodies to ensure smooth functioning of this free accident rescue serviceOperations Management: Instrumental in setting up the process & systems, adapting an overall professional approach to introduce new concept -24 hour control room, handling the first ever free accident rescue operations unit in Chennai Insurance Management-Designed and managed an insurance program to effectively support the fund raising activities. Interacted with all leading GIC companies and medical insurance clients. Managed insurance claims, interacted with all leading hospitals in city to provide members of TCC the first 'cash less' medical insurance cover arrangement for clients. Well versed in document requirements for medical insurance claim process.Training & Development: Trained and supervised staff, first medical responders for emergency calls management, documentation, & follow up, interactions with medical providers, insurance companies and the victims (and their families).Team Management: Set up & handled Membership initiative team, efficiently planned to consistently meet revenue requirements to ensure sustainability of this not for profit venture..Effectively improved the productivity and efficiency of the staff and the department.

Cultivated and nurtured an effective second line that ensured clear succession plan at the area level- joined the organization as Sale trainee and was elevated to the position of Area Manager.Responsible for Sales and merchandising in Karnataka and Kerala, managed and monitored sales depots and institutional and corporate sales bookings.Set up the channels of product distribution, improved secondary sales and involved in designing & development of point of purchase materialsWorked for Parry Confectionery in North India,in one of the largest markets in the country( Uttar Pradesh) with the channel partners

Handled Union Territory of Pondichery and two southern Districts of TamilnaduDemonstrated excellent customer relationship with over 300 medical practitioners which ensured significant revenue generation for the drug storesHandled channel partners to plan inventory management, distribution & fund recovery from the secondary marketConducted Market Research, Trend and Competitor Analysis etc, for market identification and penetration.

Pondichery

Promoted a wide range of Pharma products

Six Sigma, Quality Process

Bachelor, Science; Maths

Bsc, Maths

Education record