Balakrishna Jogi Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

• Developed Dashboards for Daily, weekly and monthly basis as per business requirements.• Worked on BI workspaces and deployment pipelines, ETL processes.• Effectively organized and maintained records of primary and secondary sales, while addressing channel partner inquiries.• Analyzed data and created dynamic dashboards to visualize trends and patterns.• Address queries from the sales team concerning secondary sales data, invoicing, and calculations of incentives.• Developed and implemented sales team incentives templates in compliance with company policies.• Preparation of monthly and quarterly sales reports, including invoicing and retailing.• Generated detailed sales reports to evaluate team's productivity and determine incentive rewards.• Successfully compiled and distributed diverse monthly reports such as Credit notes issued, Direct Sales, and Product Return to sales team.• Consistently succeeded in handling diverse Ad-hoc tasks and exceeding assigned responsibilities.• Consistently ensured accurate maintenance of master data sets.

Pune, Maharashtra, India

• Managed and enhanced recovery portfolio for delinquent accounts both domestically and internationally.• Collaborated with agencies and Legal team across pan India & International to ensure recovery.• Managed and oversaw legal proceedings for Cheque Bounce cases, including the approval of legal drafts.• Produced multiple MIS reports on a regular basis, adhering to monthly and quarterly deadlines.• Managed outstanding payments, legal filings, and collaborated with customers to address queries and ensure payment reconciliation.• Uploading and activating all India circuits every month to ensure smooth functioning of services.• Utilized Sales Force to block default customers, as well as upload agreements and approvals.• Extracted data via SAP to allocate recovery cases to multiple agencies.

Pune Area, India

• Cultivating amicable relationships with Medical Representatives to create a database of doctors categorized by product specialization.• Compiling reports on a daily, weekly, and monthly basis.• Coordinating with stockists for inventory and sales statements.• Developing a database for doctor-specific returns, taking into account chemist sales. Managing a database for Investment versus Returns.• Assembling monthly data on doctor visitation calls.• Gathering and refreshing Secondary and Closing Values thrice a month.• Generating monthly product-specific liquidation reports to assess the performance of Medical Representatives.• Formulating monthly incentive reports based on predetermined parameters.• Participating in various calls with channels, vendors, distributors, customers, the complaints team, and team members on a daily basis to address current issues and enhance processes.

Pune Area, India

* Appointing new retailers and distributors and their id creation* Co-ordinating with distributors, retailers and sales executives to clear the documentation and service activation related pendency* Verifying Documents for activating of services* Ensure service activation on time and clearance of activation pendency* Taking care of Retailer and distributors margin Pay outs* Introducing new service to existing retailers* Circulating Margin structure to retailers and distributors* Providing online support for device installation to start the AEPS transactions* Taking follow-ups for all the service activation* Providing on call support for technical and service related issue* Everyday Collecting Day Plans of field sales executives* Collecting everyday activity reports of field sales executives and submitting to branch head* Co-ordinating with sales team and updating new process to them and provides support with required data* Escalating retailers issue to customer care and taking follow-up for same to get resolved* Submitting everyday sales, service activation reports as well as activity reports to internal and external stakeholders* Making awareness about the new services to retailers and distributor* Time to time updating distributors and retails about the margin scheme and structure* Co-ordinating with branch manager and planning for sales maximization* Monitoring the field sales executives performances and proving guidance to them for improving the performance* Proving end to end support from acquisition to service activation* Making outbound calls to distributors and retailer to cross sell new services* Distributor and Retailer Acquisition Rates by using conversion rates to compare different outreach methods, such as emailing or cold calling versus pursuing face-to-face interactions.* Converting other competitor distributors and retails with the leads* Attending inbound calls of retailer and distributors.

India

* Provide all round floor support and ensuring that all customer related queries are attended & resolved at first contact* Inventory Handling with timely reporting to internal stakeholders* Perform quality checks to ensure that escalations are handled as per Standard Operating Procedures* Perform follow-up’s with customers to ensure customer satisfaction matrices are met* Co-ordinating with sales executives and taking day to day reports* Escalating service related issues to concern departments and taking care of documentation* Net Promoter Score (NPS) Tracking by checking Promoter Passive Detractors* Building and maintaining the relationships with the customers and suppliers* Dealing with some major customer accounts with my Store Manager* Ensure proper upkeep of records as per the Process requirement.* Handling entire cash (OPS, CSD, banking, tally)* Ensure Availability of stock at store level while adhering to norms* Ensure proper ‘Product, Process and Promo’ Knowledge among all CCE* Submitting all the reports to Store manager with event based and frequency based feedback of the team with overall performance* Listing new enterprise accounts with company as per company standards and taking care of listed accounts* Verifying documentation of new accounts.

Bachelor Of Commerce - Bcom, Commerce, A

Hsc, Business/Commerce, General