Passionate UX/UI Designer with a proven track record of creating intuitive and visually appealing digital experiences. Experienced in user research, wireframing, prototyping, and collaborating with cross-functional teams to deliver outstanding designs that meet both user needs and business goals. Proficient in industry-standard design tools and dedicated to staying updated on the latest design trends and technologies. Ready to leverage my skills and creativity to drive impactful user-centric solutions for your team

Provide support in creating, designing and formatting electronic presentations for McKinsey consultants worldwide.Handling kick-off calls with clients for new engagements, requirement gathering & analysis, providing statement of agreed work, resource allocation/capacity management, facilitate the definition of project scope (negotiate when required).Deriving full scale project plans; lead, implement & execute projects within scheduled timelines.Creating statistical charts (using Think-cell-11), graphic charts & organizational flow charts.Acting as a SPOC for clients and constantly ensuring services offered to clients meet highest professional standards at all times by meeting and exceeding client's expectations.Extensive knowledge and experience with latest versions of power point, including creating slide masters, designing for various output media, object animations, embedding video, fonts, illustrations, information graphics etc.

Responsible for gathering all business process analyst reports and creating a summary report for managementCreating and monitoring the process checklists and calendars works with management to set daily priorities to ensure prompt and efficient service

In-depth understanding of Software Configuration Management 
(SCM) processes which include compiling, packaging and deploying of various applicationsResolved 99.9% of Level 2 escalated support tickets in emergency circumstances and ensured 100% customer satisfaction by implementing effective strategies and eliminating the root cause of technical issues