Professional ObjectiveSeeking senior level assignment in Office Administration / Secretarial Operations with an organisation of reputeExecutive Profile• A result-oriented professional with 30+ years experience in Office Administration, Secretarial Operations and Customer Relationship Management. • Presently associated with M A Al Bahar (Caterpillar), Sharjah, UAE as Executive Assistant.• Handling customer service operations for rendering & achieving quality services, providing first line customer support by answering queries & resolving their issues.• Adept in coordinating movement of material for ensuring seamless availability at each end-point.• Administered the entire operations of the office by keeping a track of office supplies, maintaining documents and liaising with other departments.• Proficient in handling daily activities in co-ordination with internal/ external departments for smooth business operations.• Demonstrated skills in relationship management coupled with expertise in handling top & confidential correspondence with clients. Strong analytical, problem solving & organisational abilities. Possess a flexible & detail oriented attitude.• Work closely and effectively with all levels of management to satisfy productivity requirements. Communicative, focused and consistently exceeding management goals. Key Accomplishments*Achieved a steady growth throughout my career. Promoted as Senior Secretary in Almarai and Al-Bahar in the second year of joining. Regular promotions to the next grade in Al-Bahar, Awarded a memento for the active participation in the ISO-9002 Certification work in Colgate Palmolive, which the Company won in a record time. During my tenure with Meltron (A quasi government organization) my probation was curtailed down to two-third of the normal period in the first year, and was promoted to the next grade in the third year.Specialties: administration, communication skills, dictation, editing, email, general management, meeting facilitation, microsoft excel 7.0, microsoft mail, microsoft office, microsoft windows, presentation skills, scheduling, secretarial, shorthand, telephone skills, transcription, typewriting,
Listed skills include Microsoft Office, Administrative Assistants, Microsoft Excel, Management, and 18 others.
