Balasubramanian Sivakumar Email and Phone Number
Being a banker for more than a decade - 📌 I'm obsessed with staying organized and structured way of handling things at my work📌 I always do anything I can do to enhance that📌 I put the customer at the center of all that I do 📌 My gut instinct is good, but I seek data for the decision 📌 I tell great narratives that motivate ✳️ I pride myself in being so dedicated to these. Accomplished banker with more than a decade of professional experience spanning from Direct Sales, Marketing, Customer service, Branch banking and Banking operations. Experience in India, UK & Singapore consumer banking.Currently managing Liquidity Management for Asia Pacific Institutional Clients Group Professional Skills ▶️Leading multiple teams directly and virtually in multiple locations | People Management | Equal Opportunities | Critical Thinking | Decision Making | Operations Management | Project management | Delegation | Stake holder management | Client Centric | Product management through operations Domain Knowledge 💱Liquidity Management Services | Global Payments - SWIFT | Asia pacific Time Deposits (Consumer and Institutional) | Global Sanctions & Policies | Core banking technologies | India retail banking financial products such as fixed deposits, fund transfers, cheque payments/clearing, ATM reconciliation, monitoring & dispute resolution
Citi
View- Website:
- citigroup.com
- Employees:
- 201877
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Assistant Vice PresidentCiti Jan 2024 - PresentLiquidity Management Services for Institutional Client Group (ICG) - Asia Region -
ManagerCiti Jan 2022 - Dec 2023Chennai, Tamil Nadu, IndiaLiquidity Management Services for Institutional Client Group (ICG) - Asia Region -
Assistant Manager Lv IiCiti Feb 2020 - Jan 2022Chennai, Tamil Nadu, IndiaLiquidity Management Services for Institutional Client Group (ICG) - Asia Pacific countriesRoles & Responsibilities:🔸 Managing Chennai team for ICG LMS ops for APAC countries as a lead 🔸 Responsible for employee connect, well being and healthy work culture 🔸 Responsible for business continuity plan during contingency situation 🔸 Representing the team in various forums and reviews held at senior management level and showcasing the teams performance and projects handled and sharing the best practices across region 🔸 Working closely with split operations between two sites to achieve the overall business objectives Projects and Achievements: ✔️ Specialized in functional migration and handled core functional migrations E2E from 5 Countries - From scoping of the function to Go Live ✔️ Handled 3 new applications rollout in short span of time from UAT to production implementation ✔️ Handling multiple projects such as process re-engineering / automation / client experience with global tech and product development teams✔️ Q4 2020 excellence award for successful functional migration -
Assistant Manager Lv - IiCiti Aug 2018 - Feb 2020Chennai, Tamil Nadu, IndiaHandled three different teams of 20 + staff in two locations as a split operationsRoles and Responsibilities:🔸 Responsible for data management and reporting to senior management and handled service and governance reporting's to India CSC head and stakeholdersI - Insurance Product Life Cycle and operationsII - Payment Services OperationsProjects Handled:🔹 Process Risk Review - Review of entire process at granular level and robust control placed manually and enhancing the system to have automated control for two critical processes 🔹 Digitization of deposit instructions moving the clients from paper based instruction to online for self service Achievements: ✔️ Secured “OPUS – 2018” best performance award at Seoul, South Korea✔️ Handled more than 100K financial transactions average per month with 100% TAT conformance and accuracy within threshold with average of 99.9% since the inception✔️ Awarded as best team on achieving the overall business objectives for two quarters in 2015 & 2016✔️ Individual quarterly excellence award for delivery and best team handling in Q2-2016 ✔️ Handled four core system migrations and provided hassle free implementation ✔️ Transparency in internal mobility across horizontal and vertical movements and promoted ten peoples in my team during my stint -
Assistant Manager Lv-ICiti Jun 2015 - Jul 2018Chennai, Tamil Nadu, IndiaHandled team of 10+ FTE as a lead with the following roles and responsibilities and products handled:🔸 Monitoring on the risk and control of the processes handled and process change implemented wherever needed 🔸 Responsible for business continuity plan in any contingency situation🔸 Multiple business initiated projects handled, additionally with regular BAU and delivered flawlessly 🔸 Core systems and Location testing for business continuity 🔸 Supported to create split operations site from onboarding staff till up and running the BAU shopSpecialized Products Operations 🔸 Deposits lifecycle 🔸 Inward & Outward Remittances 🔸 Foreign Exchange (Execution and Reconciliation)🔸 Well versed in Satellite Application for Messaging (SAM) 🔸 Sanctions policies -
Senior AnalystCiti Apr 2014 - Jun 2015Chennai, Tamil Nadu, IndiaIndia Consumer Banking operations🔸 Fixed deposits product lifecycle 🔸 RTGS/NEFT🔸 Standing Instruction / ECS Maintenance 🔸 Issuances 🔸 CASA - Account closure and monthly MIS reporting 🔸 Managing overall financial volume for same day TAT -
Process AdvisorBarclays Shared Services Sep 2012 - Mar 2014Chennai Area, IndiaBarclaycard Operation's:🔸 Decision making of Barclaycard disputes 🔸 Passing decisions for further refund 🔸 Apart from BAU, have created a simplified method of data collation for investigating a case, which was implemented and followed as best practice🔸 One of the top quality analyst amongst 50+ analyst's in the team and awarded as the best processor -
Officer OperationsAxis Bank Dec 2011 - Aug 2012Hosur Area, IndiaFront desk and Teller:🔸RTGS / NEFT🔸Fund transfer🔸DD Issuance🔸Cash payable and receivable🔸Monitoring of 10 ATMs, reconciliation and ATM grievance 🔸Outward cheque clearing reconciliation🔸ATM surprise verification -
Retail OperationsTitan Company Limited Sep 2010 - Dec 2011Hosur Area, IndiaTanishq Jewellery boutique:🔸Inventory control of stock and ensuring stock availability🔸Boutique cash management and settlement 🔸Kaizen champion and boutique Kaizen lead - Implemented various Kaizen ideas🔸Virtual merchandise organizer for all season sales🔸Trained on Jewellery boutique - OHSAS 18001, Occupational Health and Safety Assessment Series
Balasubramanian Sivakumar Skills
Frequently Asked Questions about Balasubramanian Sivakumar
What company does Balasubramanian Sivakumar work for?
Balasubramanian Sivakumar works for Citi
What is Balasubramanian Sivakumar's role at the current company?
Balasubramanian Sivakumar's current role is Assistant Vice President- Liquidity Management Services - Citi.
What skills is Balasubramanian Sivakumar known for?
Balasubramanian Sivakumar has skills like Investment Banking, Foreign Exchange Options, Payments, Deposits, Leadership, Team Leadership, Team Building, Operations Management, Investments, Consumer Banking Operations, Credit Cards, Retail Banking.
Who are Balasubramanian Sivakumar's colleagues?
Balasubramanian Sivakumar's colleagues are Herman Wan, Kevin James Msc, Pavneet Mehra, Jorge Reyes, M Sri Harsha, Mario Martínez Zamudio, Margoth Perez.
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Balasubramanian Sivakumar
Vp- Human Resources | Delivery & Customer Engagement | Customer Success | Performance Management | Strategic Planning | Business Strategy | Talent Management | Global Talent AcquisitionChennai -
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Balasubramanian Sivakumar
Chennai1cognizant.com
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