Bala Saravanan Email and Phone Number
Determined, energetic and diligent professional with over 2+ years of experience in IT seeking an opportunity to utilize my talents in a professional capacity, employing comprehensive knowledge and vast professional experience
Infosys
View- Website:
- infosys.com
- Employees:
- 217514
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Senior System EngineerInfosys Jul 2024 - PresentMysore, Karnataka, India
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System EngineerInfosys Feb 2023 - Jul 2024Mysore, Karnataka, India
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Assistant Systems EngineerTata Consultancy Services Oct 2020 - Jan 2023Bengaluru, Karnataka, India• Provide technical support over calls, emails and troubleshooting Windows based system issues• Addressed and repaired faults in Microsoft Office software.• Configured software and mapped network drives for end users using remote support tools.• Ensured high customer satisfaction through timely IT support.• Repaired and optimized Intune portal performance.• Managed access control through Azure Active Directory.• Fostered strong customer relationships through active… Show more • Provide technical support over calls, emails and troubleshooting Windows based system issues• Addressed and repaired faults in Microsoft Office software.• Configured software and mapped network drives for end users using remote support tools.• Ensured high customer satisfaction through timely IT support.• Repaired and optimized Intune portal performance.• Managed access control through Azure Active Directory.• Fostered strong customer relationships through active listening and effective communication of support case progress.• Gained significant experience in navigating ServiceNow agent workspace. Show less
Bala Saravanan Education Details
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First Class -
Kandasamy Matric Hss90
Frequently Asked Questions about Bala Saravanan
What company does Bala Saravanan work for?
Bala Saravanan works for Infosys
What is Bala Saravanan's role at the current company?
Bala Saravanan's current role is Incident & Change Management Expert | Dynatrace | ServiceNow | 1× Certified AWS | ITIL | CMDB | Production Support Engineer L2.
What schools did Bala Saravanan attend?
Bala Saravanan attended Sree Saraswathi Thyagaraja College, Kandasamy Matric Hss.
Who are Bala Saravanan's colleagues?
Bala Saravanan's colleagues are Aunkar Ranjan, Vyshnavi Nagavelly, Mallayasamy Kamatchiappan, Shivam Raju, Ankita Singh, Mallika Chiruvolu, Ramesh Prakash D.
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