Julia Balashova Email & Phone Number

Gdańsk, Pl

Projects: developing the company's own ticketing system, customization company task management system• planned and managed projects from initiation to release• introduced and managed a systematic approach to development in the InternalIT team• developed and implemented the ticketing system, reduced additional communication between specialists and clients in messengers by 70%• 90% of the company's business processes have been transferred to the new task management system. Each department has received a customized workflow and a specialized project that meets individual workflows• managed Project Quality• created product documentation for customers and internal specialistsTeam: 14 team membersTools: YouTrack, GanttPRO, Figma, Miro, Google Sheets, PowerPoint, Slack, Zoom, Google meet, TestRail Methodology: Scrum, Kanban

Kyiv

Project: School of Translators • developed and launched the project to educate highly qualified translators of philosophical and cultural texts, where prominent Ukrainian philosophers acted as lecturers. Currently, there are more than 50 graduates• developed the terms of reference for the creation of the institution's websiteTeam: 5 team members, 7 external expertsTools: Google Sheets, PowerPoint, Zoom, Google meet, TeamsMethodology: Waterfall

Kyiv

Project: Reforms Office for the Ministry of Ukraine of Culture, Youth and Sports• planned projects and coordinated work of the Ministry departments and external experts• developed and monitored budget compliance • worked with donor organizations: involvement, management, and implementation of projects; document flowTeam: 15 team members, 30 external expertsTools: Google Sheets, PowerPoint, Zoom, Google meet, TeamsMethodology: Waterfall

Kyiv

• under my control, the auditors had no comments on the use of budget funds during the entire period of work • conducted more then 50 trainings for candidates for deputies at various levels• participated in the development and implementation of an internal CRM system• developed a new KPI concept for organizations at all levelsTeam: 30 team membersTools: Basecam, Google Sheets, Excel, PowerPoint, IllustratorMethodology: Waterfall

Kyiv

Project: a charity fund to help the families of those killed on the Maidan• worked with the families of the victims: collected documents, worked with banks, controlled payments; held tenders with insurance companies and banks; coordinated assistance with other NGOs, volunteers, and donors

Kyiv

• developed 3 new lecture courses and programs, attracted 5 new lecturers; calculated budgets and costs of individual courses• attracted 15 volunteers and successfully coordinated their work

Kyiv

• developed sales plans for branches• calculated the profitability of branches; controlled and optimized costs• developed motivational schemes and calculated salaries for branch employees

Kyiv

• responsible for recruiting staff; supervised probationary periods; conducted staff adaptation• developed job descriptions and company policies