Bala Subramanian

Bala Subramanian Email and Phone Number

Chief Digital and Technology Officer at UPS @ UPS
Ground Floor, Abhilasha building, Behind NABARD Office 6, Royd Street, Kolkata, West Bengal 700016, India
Bala Subramanian's Location
Dallas, Texas, United States, United States
About Bala Subramanian

Bala Subramanian serves as Executive Vice President (EVP) and Chief Digital and Technology Officer at UPS. As a member of the Executive Leadership Team, he is responsible for leading the company’s digital transformation to enhance customer and employee experiences, build digital fluency and improve organizational agility. He drives the overall strategy, design, development and execution of UPS’s technology and industrial engineering functions. Bala oversees UPS Digital Inc., Enterprise Technology, IT Technical Support Services, Application Development, Data Sciences, Information Security, Customer Solutions, Operations Technology, Operations Engineering and Research & Development. In this role, Bala is focused on making it easier to do business with UPS and giving employees new tools to unleash more innovation for the company’s customers. Bala most recently served as Chief Digital Officer at AT&T where he led the transformation of customer and employee experiences across all company touchpoints. Before then, he was Chief Digital Officer at Best Buy, part of the senior leadership team involved in the company’s digital transformation. Earlier in his career, Bala served in technology leadership roles at T-Mobile U.S. and Ericsson. Bala holds a Master’s in Business Administration from Duke University’s Fuqua School of Business and a Master of Science in electrical engineering from the University of Oklahoma. He serves on the board of directors for Cars.com and the Dutch multinational retailer Ahold Delhaize.

Bala Subramanian's Current Company Details
UPS

Ups

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Chief Digital and Technology Officer at UPS
Ground Floor, Abhilasha building, Behind NABARD Office 6, Royd Street, Kolkata, West Bengal 700016, India
Website:
ups.com
Company email:
sef@ups.com
Bala Subramanian Work Experience Details
  • Ups
    Evp & Chief Digital And Technology Officer
    Ups Jul 2022 - Present
    Atlanta, Ga, Us
  • Cars.Com
    Member Board Of Directors
    Cars.Com Nov 2017 - Present
    Chicago, Illinois, Us
    Cars.com is a leading digital automotive marketplace connecting buyers and sellers. Member of Audit and Compensation Committees.
  • Ahold Delhaize
    Member Board Of Directors
    Ahold Delhaize Apr 2021 - Apr 2023
    1506 Ma Zaandam, Nl
    Ahold Delhaize is one of the world's largest food retail groups, a leader in supermarkets and e-commerce and a company at the forefront of sustainable retailing. Member of the Governance and Nomination Committee and of the Sustainability Committee.
  • At&T
    Chief Digital Officer
    At&T Apr 2018 - Jul 2022
    Dallas, Tx, Us
  • Best Buy
    Chief Digital Officer
    Best Buy Feb 2017 - Apr 2018
    Richfield, Minnesota, Us
  • Best Buy
    Svp & Cto, Global Ecommerce And Enterprise Architecture
    Best Buy Aug 2012 - Feb 2017
    Richfield, Minnesota, Us
    Part of the leadership team actively involved in the turnaround and digital transformation of BestBuy. Responsible for as aspects of technology, product development, product management and operations in Global eCommerce portfolio. Additional responsibilities include setting technology direction and roadmaps for Enterprise IT and oversee the Enterprise Architecture practices at Best Buy. Enterprise Architecture purview includes Retail, Marketing, Supply Chain, eCommerce, Finance, HR and Infrastructure domainsBest Buy Co., Inc. (NYSE:BBY) is a leading multi-channel global retailer and developer of technology products and services. The Best Buy family of brands and partnerships collectively generates more than (2012) $50 billion in annual revenue and includes brands such as Best Buy, Audiovisions, Best Buy Mobile, The Carphone Warehouse, Five Star China, Geek Squad, Magnolia Audio Video, MindShift, Pacific Sales, and The Phone House. Our approximately 170,000 strong employees are committed to helping make technology work for people in their everyday lives through retail locations, multiple call centers and Web sites, in-home solutions, product delivery and activities in our communities.
  • T-Mobile
    Vice President, Enterprise Architecture
    T-Mobile Jan 2008 - Aug 2012
    Bellevue, Wa, Us
    Responsible for all aspects of architecture and technology strategy for the company. Lead an organization of highly skilled Enterprise and Product Architects to outline the technology direction for the network including 3G, 4G technologies as well as backoffice systems such as ERP, SAP, CLM, Billing and Customer Care systems. T-Mobile is the 4th largest wireless carrier in the US with approximately 43 million subscribers operating nationwide 4G LTE network.
  • T-Mobile
    Sr. Director, Techology Strategy & Enterprise Architecture
    T-Mobile Sep 1997 - Jan 2008
    Bellevue, Wa, Us
    Responsible for leading an organization of over 150 resources, leading and executing the company's core data and network infrastructure strategy that is responsible for delivering over $3.0B in revenues and support 25M T-Mobile customers. Provide high quality network infrastructure engineering services for all voice, data and wireless applications that service over 25M T-Mobile customers. Architect, design and engineer a state of the art network (Fiber, IP and Security) infrastructure, that served as the backbone for all T-Mobile traffic. Responsible for data center engineering and deployment.

Bala Subramanian Education Details

  • Duke University - The Fuqua School Of Business
    Duke University - The Fuqua School Of Business
    Master Of Business Administration (Mba)
  • University Of Oklahoma
    University Of Oklahoma
    Electronics And Communications Engineering

Frequently Asked Questions about Bala Subramanian

What company does Bala Subramanian work for?

Bala Subramanian works for Ups

What is Bala Subramanian's role at the current company?

Bala Subramanian's current role is Chief Digital and Technology Officer at UPS.

What schools did Bala Subramanian attend?

Bala Subramanian attended Duke University - The Fuqua School Of Business, University Of Oklahoma.

Who are Bala Subramanian's colleagues?

Bala Subramanian's colleagues are Carlos Rocha, Gary Gates, Ruben Garcia, John Hickman, Devyn Heslep, Wanda Bryan, Edgar Hernandez.

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