Provide L3 & L4 support on the technologies of Microsoft Active Directory platform and messaging for Canada and US. Contribute towards projects to Migration/upgradation as part of on technologies like Exchange& AD.

Provide L3 support (RFC & PM ) team on the technologies of Microsoft Active Directory platform and messaging for Germany . Contribute towards projects to deployment Servers in VM and Domain Controller implementation & troubleshooting on the replications issues, time stamps, net logon parsing on the account lockouts. Migrated from previous versions of Active Directory to 2008 / 2012 & Messaging Technologies (Microsoft Exchange 2010/2013). Addressing L2 Escalation Client issue (Outlook, OWA, POP3, RPC over HTTP etc.,).Plan for New Implementation and Migration Activity. Part of the team in all phases of production implementations Perform Exchange Server/Environment tuning activities where appropriate. Make recommendations to improve health of the system where necessary

Provide L3 support on the technologies of Microsoft Active Directory platform and messaging for India and US. Contribute towards projects to Migration/up gradation & troubleshooting as part of on technologies like Exchange& AD.

Provide L2 support on the technologies of Microsoft server platform and messaging for Middleeast and US. Contribute towards projects to Active directory, MSExchange2010 & Lync for support, Manage and administration. Managing Exchange servers (Mailbox server, Hub transport server, Client Access server) & For Lync User End support. Working on incident & PM tickets as per issues.MS Exchange 2010E-Mail Tracking and logs to diagnostic the issues. Folder movement in DFS server, providing shared folder access to users, assigning disk quota to the folders and processing meeting Room access requests as part of on technologies like Exchange& AD.

Worked as Windows System Administrator in resident Engineer for End user support. Managing Print server & Single domain controller to manage 300 users. Maintenance, troubleshooting and monitoring of around 300 systems based on Microsoft Windows 98/XP/2000/2003/Software and Patch Management using Windows Automatic updates and Software update services.Configuring outlook express, MS Outlook & troubleshooting.