• Strategy - Planning, creating and executing all aspects of business plan for a new start-up. • Presentation design and delivery – Investigator meeting presentations, Q&A from KOLs, Investigators, CRAs and clinical managers. Presentation of proposals for training and certification services to potential clients. • Financial – company cash-flow, budget negotiations and amendments• Project planning, execution and monitoring – working on over 30 ophthalmology studies with sites worldwide, logistics and resource management, monitoring site data and managing all data received• Reporting – Collating and presenting data to clients• Procedural manual writing and evaluation – writing technical procedures manuals, amending obsolete manuals to update to current standards• Research - Literature review for novel paediatric study presented to client steering committee, review of visual function investigative techniques on an on-going basis to evaluate changes in current practice• SOPs – planning, writing, approving, reviewing and implementing all company SOPs and WIs • Quality Manual and Business Continuity and Disaster recovery plan – preparing and authoring both documents, evaluating business for KPIs and metrics aiming for ISO 9001 accreditation• IT – creating and maintaining cloud based server, innovating novel online reporting form for field based staff, leading compliance review for CFR21• Field based work – delivery of training and certification of over 300 examiners at sites globally• HR – creating a robust, recruitment criteria and procedure. Training new staff. Managing and working with a team of 9 professional and 2 administrative staff. Addressing any complaints and grievances arising from clients and sites and implementing necessary disciplinary procedures

• Analytics – Decisive, logical and precise clinical decision making interpreting high quality results from state of the art equipment• Monitoring – Reviewing all patient data measured, assessing quality of data and recording accuracy • Interpersonal – Interacting with patients that had diverse levels of knowledge and understanding. Disseminating complex concepts and communicating this to patients in an effective way to promote understanding and ensuring informed consent• KOL interaction – Forging on going relationships with KOLs through presenting at meetings and delivering training at seminars

• Audit – Weekly audit, database management, co-author of six papers presented at ESCRS symposiums: Lisbon 2005, Monte Carlo 2006 and London 2006• Problem solving – comprehensive ophthalmology knowledge to provide rapid, effective solutions to patients. Clinic lead for clinical questions and scientific clarification• Quality – Creating and authoring novel framework for optometrist training program. Audit of colleague performance providing constructive criticisms to improve overall quality of service delivery