Baldeep Basra Email & Phone Number

Sandwell

Birmingham, United Kingdom

Recruitment Consultant at Illuminet Recruitment, a division of Illuminet Solutions, a dynamic and fast-growing company, delivering interim management, service transformation, HR expertise and project management capability in the public and private sectors, at home in the UK and overseas.Our recruitment division specialises in the permanent and contract recruitment of CIO/CTO/IT Directors, Programme & Project Management and technical specialists within Development, Infrastructure, Architecture and Business Intelligence.Illuminet Solutions take great pride in providing talented, highly skilled, experienced and highly recommended people to match your business needs. We provide real, efficient, practical solutions and services to a whole range of IT disciplines and functions. We can deliver a full IT programme or project being your virtual bench providing experienced IT experts or give you access to our pool of experts to provide you with knowledge on demand. We offer a number of unique approaches to solving business problems, geared towards risk/reward charging models, with expertise in cost reduction, productivity improvement, service & risk management, ITIL and software asset management.

Wolverhampton, United Kingdom

-Meeting targets consistently each month. Managing sales strategies to ensure I meet all four KPI’s. -Learnt to work in a fast-paced environment, when under pressure to perform in a timely manner.-Ensuring I identify and meet customers potential needs.

Birmingham, United Kingdom

In this role I provide outstanding customer service and dealing with customers' queries and complaints in a professional manner. Altering my interactions to suit varying customer’s needs. This approach helped to ensure we were able to gain our weekly bonus. Over the course of my time there I quickly learned new skills, in particular I was able to learn the responsibilities of a Barista. I was able to gain insight into how a large international business organisation operates. As well as learning how to work in a fast-paced environment, when under pressure to perform in a timely manner.This role also helped me to become experienced and confident in managing monetary transactions.

Birmingham, United Kingdom

A service for patients experiencing their first episode of psychosis. I liaised with service users and staff members in a multi-disciplinary team, which was essential to gaining a full picture of a patient's current situation. I regularly wrote documents regarding the patient's progress in the team. As well as updating their profiles on the NHS online system, which gave me the opportunity to use their unique intranet service. This was imperative to make sure all the teams involved in the patients care were able to access the most up to date information when needed. I often worked alone on a one-on-one basis with various patients, who ranged from different ages to different levels of recovery. This was following a period of training which was provided by senior members of the team. I provided them with social support and administered CBT where appropriate. Overall the goal was to help each of them achieve a personal goal and to assist with their recovery. On varying occasions, I found myself in complex and difficult situations but to ensure the safety of both myself and the patient it was required of me to quickly think of an effective solution. This was often challenging, therefore on some occasions I would seek support from other staff members.This position taught me time management and organisational skills, as it was an outpatient service. I had to manage my own diary whilst making sure that each patient was visited at least once a week, as well as ensuring meetings were attended and I was up to date with all administrative tasks.

Sollihull

I was responsible for assisting customers on an individual basis to help them find the product ideal for them, providing great customer service by ensuring I tailored my advice and approach. I was also responsible for Creating window displays to help attract customers and to highlight key deals and offers we had at that time.

Wolverhampton, United Kingdom

Duties-Ensuring garments were ready for shop floor-Packing and unpacking garments -Meeting delivery deadlines

Bachelor'S Degree, Psychology, 2.1

Alevels, Ict (A*) Psychology (B) English Language (C)