Baldemar Gama Email & Phone Number

Norwalk, Ct, Us

Greenwich, Connecticut, United States

Directed and optimized food and beverage operations, ensuring high-quality service delivery and adherence to established standards.Supervised and mentored a diverse food and beverage staff, fostering a collaborative and high-performing work environment.Implemented strategic labor management strategies to align with budgetary constraints, ensuring cost-effective operations.Ensured impeccable maintenance and upkeep of all club facilities, guaranteeing a superior and welcoming environment for members and guests.

Redding, Connecticut, United States

Strengthened foundational areas and enhanced membership satisfaction through collaboration with staff and members.Directed and optimized operations, ensuring high-quality service and member experiences.Oversaw all club activities and functions in the absence of the General Manager, demonstrating strong leadership and decision-making skills.Supervised and mentored a diverse team of front-of-house staff, fostering a collaborative work environment.Ensured impeccable maintenance and upkeep of all club facilities, guaranteeing a superior and welcoming environment for members and guests.

New York, United States

Orchestrated the development and execution of comprehensive food and beverage strategies, resulting in an overall increase in revenue and a significant improvement in customer satisfaction.Spearheaded menu development initiatives, introducing innovative and trending culinary offerings that enhanced the dining experience.Successfully managed and executed large-scale events, ensuring seamless coordination of catering services and exceeding client expectations.

Westport, Connecticut

Assumed full responsibility for overseeing the club's operations in the absence of the General Manager, demonstrating strong leadership and decision-making capabilities.Provided effective supervision and guidance to the front-of-house team, cultivating a cohesive and customer-focused work environment.Orchestrated and delivered exemplary member and client service, meticulously coordinating a wide range of events and various social gatherings.Spearheaded the development and implementation of comprehensive contracts, proposals, and detailed Banquet Event Orders (BEOs) for private and social events.Contributed to the continuous maintenance and upkeep of all club facilities, overseeing facility management tasks to guarantee a pristine and inviting atmosphere.

New Canaan, Connecticut, United States

Demonstrated resilience and leadership during a comprehensive senior personnel overhaul, successfully launching the new pool facility for the 2019 season.Exercised full accountability for overseeing the entire club's operations in the absence of the General Manager, ensuring seamless continuity and high standards of service delivery.Efficiently managed and maintained all food departments and their respective budgets, implementing effective cost-control measures and maximizing profitability without compromising quality.Provided guidance and leadership to a team of 60 staff members, fostering a collaborative and efficient work environment.Directed crucial operational tasks, including budget planning, employee performance evaluations, comprehensive training initiatives, and meticulous scheduling.Innovatively conceptualized and executed themed dinner parties and social events tailored to various age groups, resulting in a notable increase in food and beverage sales and heightened member engagement.Successfully managed and oversaw all private and member-exclusive events.Collaborated closely with the General Manager in the strategic development and implementation of a comprehensive seven-year, multi-million-dollar capital expansion and improvement plan, contributing to the club's sustained growth and enhanced facilities.