Paul Balek Email and Phone Number
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Fortune 100 management consulting experience; Enterprise, system, and application-level cyber experience protecting our Nation’s most important data and systems; Leader of 54 person organizations and manager of multi-million dollar budgets; Lean six-sigma master black belt; a unique blend of business savvy, technical expertise, organizational change, with a collaborative and inclusive leadership style.As a Site Reliability Leader, I have led data collection initiatives and ELK-stack-based observability dashboards that enabled the team to reduce toil, improve system resilience and reliability, and improve real-time decision making; initiated a postmortem culture that enabled the team to identify outage/degradation root causes and track preventive actions to closure; and more.As a Technology Portfolio and Program Manager, I have implemented and managed IT investment governance structures, and have lead teams and applied Agile and PMBOK best practices and delivered on-time on-budget technical solutions as diverse as commercial e-commerce applications, to embedded, real-time digital signaling solutions for US Government customers.As a Technical Organization Leader, I have implemented agile development processes, selected and managed vendors, lead the team, managed all phases of the system development life-cycle, (from identification of business need through system implementation), and post-implementation IT Operations and Sustainment.As an Agent of Change, I have successfully completed Georgetown University’s Change Management Advanced Practitioner program and have lead teams and applied organizational change management practices that fundamentally changed organizational culture and practices to achieve better results.As a Lean Six Sigma Blackbelt, I have lead improvement initiatives across a broad range of business functions, including IT Operations and Sustainment, Sales, Customer Service, Finance, and Recruiting.As a Strategic Cyber security advisor to US Government CISO’s, I have built collaborative relationships across organizational and geographic boundaries that united a diverse group of executives with competing priorities toward accomplishing shared goals.
Sheetz
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Lead Site Reliability EngineerSheetz 2022 - PresentAltoona, Pa, UsAs the Lead Site Reliability Engineer, I am responsible for building an SRE team and culture that aligns with corporate goals by continually improving system reliability, resilience, and efficiency.Sheetz’s IT landscape is comprised of tens of thousands of endpoints consisting of traditional IT assets (virtualized or containerized applications running on virtual machines or k8s clusters, running on premises, in the public cloud, or in a private cloud), embedded solutions (fuel pumps, self-checkout devices, car washes, point of sales devices, etc.), running Windows and Linux, supporting multiple unique lines of business.To date, I have:• Enabled executive leadership to see the impact of outages on revenue and customer experience• Enabled executive leadership to make informed new capability-vs-improved reliability trade-off decisions by establishing, measuring, and reporting Service Level Objectives and error budgets• Enabled microservice owners to identify and act on episodic and systemic issues that impact reliability and availability by initiating and overseeing the creation of customized actionable observability dashboards• Improved the organization’s ability to identify and remove incident root causes by implementing six-sigma 5-why activities and project management behaviors• Reduced false alarm alerts by leading the effort to evolve from symptom-based to problem-based alerting• Began laying the ground work for incorporating an AI Ops Platform into business processes by initiating and leading the effort to define logging policies and standards, and by establishing an AI Ops working group comprised of cross-functional stakeholders.• I have defined the Vision, Mission, Strategy, Alignment, and Staffing Model of a future SRE organization, and I continue to work collaboratively across the organization to build consensus and seek approval.
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Site Reliability Engineering ManagerBooz Allen Hamilton 2019 - 2022Mclean, Va, UsI led a 24/7/365 globally dispersed team of site reliability engineers, system administrators and information system security officers and ensured systems met availability goals, and that cyber vulnerabilities were identified and addressed.• Oversaw Nessus scans and appropriately mitigated results• Improved system resilience by collaborating with Development to address errors, warnings, and exceptions., Ensured NIST 800-53 was appropriately applied • Ensured system performance issues are addressed & mitigated quickly• Implemented best practices such as post-mortems & data-based capacity planning• Worked collaboratively with DevOps to increase implementation frequency from quarterly to monthly• Managed the portfolio of supported applications, reducing issues by a factor of 10 and decreasing incidents by 75% -
Cybersecurity And It Strategy Advisor - Department Of Defense CisosThe Mitre Corporation 2014 - 2019Mclean, Va, UsAs a Strategic Advisor to Department of Defense CISOs, I led teams that worked collaboratively across geographic and organizational boundaries and implemented policies, processes, and technical solutions to improve enterprise security. • Partnered with executive leadership to develop strategies to optimize their cyber security budget• Developed and implemented processes and technical solutions that quantifiably improved enterprise’s security posture•Managed defensive cyber projects to on-time, on-budget completion. -
Senior Manager - Global Performance ImprovementHarris Caprock Communications 2013 - 2014Houston, Texas, UsAs Senior Manager responsible for global task improvement, I led a global team of seven six-sigma blackbelts on 5 continents to deliver revenue, profit, cash flow, and customer satisfaction improvements.• Managed a global portfolio of operational excellence improvement projects • Trained team members to achieve industry leading results to global corporate clients• Led a global team of seven six-sigma blackbelts on 5 continents through all DMAIC and DMADV phases -
Cyber Security Program ManagerBooz Allen Hamilton 2008 - 2013Mclean, Va, UsProgram Manager and lead technical architect of the design, development, and installation of custom cybersecurity solutions to protect sensitive corporate data for global corporate clients.• Led the design, construction, and implementation of custom cybersecurity applications• Employed PKI & TLS technology to authorize users and secure data in transit• Ensured incorporation of new technology and continually addressed evolving user needs• Provided deep content inspection to preclude good data from leaving and bad data from coming in via internet connections
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Program Risk ManagerNorthrop Grumman Nov 2005 - Apr 2008Falls Church, Va, UsI contributed to the client’s success by applying program risk management expertise to control critical program risks. -
Secure Application Development ManagerDeloitte Consulting Aug 2004 - Nov 2005Worldwide, OoI applied project management, enterprise architecture, and technical skills and lead teams that delivered software applications that improved Client capabilities. -
Real-Time Embedded System Program ManagerRaytheon Jan 2001 - Aug 2004Arlington, Va, UsI led 35 hardware, software, and systems engineers through all phases of the system development life-cycle and delivered real-time, embedded signal processing capabilities on time and on budget. -
Senior Manager - App Dev. And MaintenanceVerizon May 1999 - Jan 2001Basking Ridge, Nj, UsDuties: Develop and maintain Verizon’s electronic ordering and billing applications by directing a team of 42 comprised of business analysts, software developers, testers, and PMs. Selected Accomplishments: • Designed and implemented an agile System Development Life-Cycle (SDLC) methodology that included project/release governance, CMM Level 3 KPAs, configuration management practices, automated testing capabilities, requirements management, and change management• Led monthly releases addressing data migrations, technology improvements, and evolving user needs -
PrincipalAms Aug 1995 - May 1999Accomplishments: Implemented CMM Level 2 and 3 key process areas, and managed the development of requirements and functional testing of numerous software releases.
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Senior ConsultantMci Telecommunications Aug 1990 - Aug 1995Basking Ridge, Nj, UsAccomplishments: Sold and managed fixed price performance improvement projects that guaranteed a minimum 2:1 return on investment. -
CaptainUs Army May 1985 - Jul 1990Arlington, Virginia, UsAviator and paratrooper in the elite 82d Airborne division. Responsible for the successful accomplishment of the commands mission at any time and place. Missions were successfully executed at FT Bragg, NC, The Republic of Honduras, Guatemala and El Salvador.
Paul Balek Skills
Paul Balek Education Details
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United States Military Academy At West PointEngineering Management -
The Johns Hopkins University - Carey Business SchoolInformation Security
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Georgetown University Mcdonough School Of BusinessChange Management
Frequently Asked Questions about Paul Balek
What company does Paul Balek work for?
Paul Balek works for Sheetz
What is Paul Balek's role at the current company?
Paul Balek's current role is I lead organizations, projects, and teams that deliver and sustain secure, reliable systems and applications. ◆ Led Teams of 50+ ◆ Managed $10M Budgets ◆ C-Level DoD and Fortune 100 Cyber and Tech Strategy Consulting.
What is Paul Balek's email address?
Paul Balek's email address is pb****@****att.net
What is Paul Balek's direct phone number?
Paul Balek's direct phone number is +170398*****
What schools did Paul Balek attend?
Paul Balek attended United States Military Academy At West Point, The Johns Hopkins University - Carey Business School, Georgetown University Mcdonough School Of Business.
What skills is Paul Balek known for?
Paul Balek has skills like Program Management, Process Improvement, Strategy, Change Management, Leadership, Enterprise Architecture, Project Management, Six Sigma, Management, It Strategy, It Management, Information Assurance.
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