Technology And Application Manager
CurrentThe business is an entertainment company, specialized in designing, building and managing theme parks.Responsibilities:- Managed the technology and development team.- Supervised projects to ensure compliance with and implementation of targets (time and budget).- Managed the ticketing and operation systems, ensuring alignment with the business vision.- Maintained strict hi-tech standards.- Recommended specific applications to senior management to improve business operations.- Analyzed business workflow structure to identify possible application solutions.- Interacted with staff at all levels while supervising the IT team.- Supervised the acquisition, installation, and update of software and hardware for various internal applications.- Trained new staff on using IT systems across the organization.- Provided technical support and problem-solving for business application systems.- Coordinated with all departments for efficient project management.Projects:Led the creation, commissioning, and daily operation of pilot projects including:- ANGRY BIRDS WORLD- VIRTUOCiTY- SNOW DUNES- JUNIVERSEAccomplishments:- Designed and developed a loyalty mobile application with a points system for claiming and redeeming rewards, seamlessly integrating with ticketing and ERP systems.- Developed an in-house digital media signage system, managing over 300 screens and significantly reducing subscription and annual fees.- Implemented and managed ERP, POS, ticketing, and HR systems.- Integrated ERP with ticketing and POS systems.- Developed a dashboard portal for real-time reports and statistical data extraction.- Implemented and integrated a web platform with the ERP system to provide an e-commerce solution.