Baljit Mann Email & Phone Number

San Francisco Bay Area

Liaison between Bedrosians and our customers which includes retail, contractor, fabricator, and wholesaleProvide information about products including availability, price, applications, limitations, and installation recommendationsResponsible for order entry, processing orders, and creating transfersResponsible for ordering office supplies, warehouse equipment, and janitorial materialAnswer phones in a professional manner and direct calls accordinglyProcess payments over phone and in storeFollow up with customers on order statusResolve guest escalations

• 3D design certified: Work with guests to digitally design their living space• Special Order Certified: Certified to verify and confirm all custom orders before sent to vendor• Place orders with guests using POS• Consistently follow up on guest orders and guest inventory questions• Follow and enforce Living Spaces standard operating procedures• Train team members in product knowledge and guest engagements• Ensure department goals are met and team members are proficient• Coach team members and have one on one performance management meetings• Responsible for opening store on certain days and making sure daily reports are updated and posted

• Worked in many different departments of store such as: Ad signage, floral designing, receiving/replenishment, cashier, and sales• Developed and maintained strong product knowledge• Resolved escalated customer service issues in a timely manner• Worked with closing manager to ensure store is prepared for corporate audit

• Completed new patient charts and recorded information such as vital signs and insurance information• Responsible for updating appointment schedules and informing doctor accordingly• Contacted attorneys regarded medical cases and payments• Responsible for creating monthly log of past due insurance claims and client invoices

General Education

Education record

Education record