Maintains, recommends and evolves organisational policies and procedures in support of COL’s HR Framework and Compensation Plan; modifies and writes new policies; monitors and manages HR information systems; undertakes periodic reviews of remuneration scales, benefits and allowances; and administers the benefits program.Manages staff recruitment and succession planning in a timely fashion. This includes drafting job descriptions, posting vacancies, pre-screening and interviewing applicants, performing reference checks and preparing employment contracts.Assists in developing and implementing safeguarding processes and practices in keeping with best international practices and advises on safeguarding issues as necessary.Organises, sets up or participates in committees / groups to improve organisational performance; and mentors and counsels staff as required.Implements efficient and effective information technology solutions for the administration of HR functions; and maintains up to-date information on HR practices and standards.Undertakescontractprocessingresponsibilitiesthatincludeassistingstafftostandardise,draftand prepare contracts; advises on procurement, tendering and selection processes; assists in assessments of service providers; updates consultants’ fee structure periodically; monitors contracts as per COL guidelines and drafts new templates and clauses as required.Identifies service providers as needed and organises and co-ordinates staff training programs for priority areas; provides training to staff on contracts and HR systems; and manages the process for orientation of new staff.

Responsible for ensuring the timely and accurate processing of employee payroll, including calculating hours worked, overtime, taxes, and deductions. Prepare and submit reports to management and ensure compliance with all applicable laws and regulations.Responsible for processing Records of Employment (ROEs) and T4s for all employees, ensuring timely and accurate filing with the government authorities.Administer overall employee benefits: Responsible for the overall administration of employee benefits, including enrollment, changes, and termination of group health and group RRSP/TFSA benefits.Responsible for maintaining accurate and up-to-date employee records and ensuring that all necessary information is included in employee files.Work with management to develop and maintain job descriptions for all positions in the organization.Work with management to create job postings and post them on appropriate job boards.Assist with screening and recruitment of employees: Responsible for screening resumes and conducting initial interviews to identify qualified candidates for open positions.Provide employee onboarding: Responsible for providing new employees with an orientation to benefits and employee policies and procedures.Work with management to develop and communicate employee policies and procedures to ensure compliance with all applicable laws and regulations.Responsible for facilitating the Occupational Health and Safety staff committee and ensuring compliance with all relevant legislation and regulations.

Received the Certificate of Recognition, for Emiratization point’s achievement from HE / Nasser Bin Thani Al Hamli, MOHRE, on behalf of the National Life & General Insurance Company – 2018.Revamped the orientation program for new hires for better engagement and to achieve bottom-line results to uplift the company's standard, followed by best practices in all branches.Joined the company as officer HR & Admin in 2015, through consistent performance secured promotions to Executive HR & Admin in 2016, Supervisor – HR & Admin in 2017, Sr. Supervisor in 2018, and Assistant Manager in 2020. Heading the team of 3 HR & Admin Assistants, 2 PRO’s to manage human resources services and programs, and successfully implemented a new HR Policy in 2018.Assist the leadership team on the organization's design and restructuring, and also provide workforce analysis and planning.Successfully onboarded 80% of new recruits via Emiratization at no cost & submitting details to MOHRE & Insurance authority. Facilitated merger of Administration with the HR function in 2016Drafting JD (job description) for new hires and overseeing the entire interview processAnchoring HR & admin related issues for the company and its subsidiaries in UAE, as the SPOC.Processing payroll transactions for more than 150 employees and 50+ staff dependents involving visa files of NLGIC & INAYAH TPA LLC following Sister Concern policies, most diligently, ensuring accuracy and timeliness, through the HRMS portal. Facilitated seamless migration from HRMS to oracle’s HCM platform to support all standard HR activities.Nominated as PRO to represent the company to liaise with employment Labour contracts & Visas.Administering proper filling system (Manual & E-Filing) adhering to state guidelines.Processing paperwork with the concerned government departments on licensing & visa process.Overseeing the process of purchasing new office premises covering an area of 10,000 sq. ft, reporting to CFO.

Prepare MIS for C level Management on daily/weekly/monthly reports and dashboards and train users.Interfaced with IT team and business users to draft BRD’s for automation, testing and functionalization.Calculated variable pay by considering retention bonus, referral bonus, incentive payable, and disburse.Performed variance analysis, standard analysis and theme base analysis to exercise cost control and cost reduction. Engaged in other roles as such, conducted audit as per IRDA guidelines, handled escalations from other branches, accelerated internal system efficiency for automation.Scheduled IRDA training and collected the relevant documents to process licensing.

Administering the Company’s payroll, HO achievements and also observed on the company’s rollout in 2012Received “Spotlight Award” and numerous other appreciations for the quarter -2011-2012Absorbed on the company’s payroll and transferred to the Head office in 2010Joined the company to work at Gurgaon to execute agency distribution operations by coordinating with HO and got promoted to a senior executive in 2012 Prepared MIS report for operational team and client’s via MS Excel and VBA Macro.Customized reports, documents and deliverables with the aid of MS Excel, MS Access & VBA with superior quality and TATMaintained an accurate hierarchy according to the dimension management section of the Infrastructure system for the sales teamEnsured 100% success on system testing DPLI system using TCS Bancs and fulfilment of requirementsImplemented system automation for reducing manual work and got approval from SMT.

Managed regional office login business of Punjab, compromising Punjab, Haryana, Himachal Pradesh and J&K regions in off roll to sales support from RO.Discussed with business partners pertaining to future enhancements. Administered the end to the end interview process and blueprinted employee details.Involved in inventory management and HR related task.Organized banking activities with ICICI bank for all the employees.

Decided to provide insurance and evaluate insurance applications to determine coverage amounts and premiums.Transferred the logged in cases to headquarters for underwriting. Responsible for all fresh &Renewal cheque receipting of Branch.