*Identifying clients requirements and answering their questions regarding products prices and availability.*Providing technical solutions and sales advice to our clients so they can choose the adequate air diffusion products for their projects with our advanced softwares.*Reviewing client’s drawings, plans and other documents in order to prepare a detailedtechnical proposal for them.*Collaborating with the design, production, and developments departments of the company to adapt our products to clients needs.*Visiting potential clients in Tunisia and Algeria to present our solutions.*Preparing and animating training session to our clients in order to allow them to use our softwares efficiently.*Developing new markets/Prospecting new clients/ Attending exhibitions.*Organizing factory visits for our clients to see our laboratories in MADRID Maintaining existing, long-term relationships with clients.*Participating with the team in the realisation of the sales forecast.

*Quality control of products.*Writing of quality procedures manuals and work instructions. *Organize awareness meeting and training of staff on quality issues.*Daily audit, PDCA.*Monitoring and control of quality indicators. *Processing customer complaints, 8D.*Identify malfunctions and determine corrective actions.*Development and improvement of product manufacturing methods.