Timothy Ball Email & Phone Number

Mount Morris, IL, US

Dekalb, IL

Lake Charles, Louisiana Area

• Schedule, inspect, train, and direct departments according to daily demands
• Submit invoices daily and process payments, correcting and maintaining accounts as needed
• Assist guests and business contacts; resolving any issues that may have been experience to guest satisfaction.

Orlando, Florida Area

• Supervise, inspect, train, and direct room attendants on daily board assignments
• Prepare VIP assigned rooms for arrivals
• Complete special projects as required.

Orlando, Florida Area

• Daily check ins, check outs, reservations, and set up / distribution of all reward incentive
• Group and meeting room sales and set up.
• Advertising designs and upkeep of social media page.

Virginia Beach, Virginia

Daily review of bookings; noting all special requests, processing advance purchases, and setting up billing. Coordinated with Revenue Manager and Sale Department in the set up of rates, restrictions, and inventory for groups and potential sell out opportunities. Set up of group blocks and hotel sponsored events.

Virginia Beach, Virginia

Scheduling of guest service and reservation agents to cover peak times while keeping labor costs down. Entering of rooming lists, group accounts/bookings, packages, and coordinate move in/move outs for contractual group. Addressing guest concerns, questions, and requests.

Lynchburg, Virginia Area

Coordinated all filing and pre-opening requirements for each department in accordance with Hilton. Facilitated training of staff in required certification and other training requirements. Scheduling of guest service agents and daily report distribution to all department heads.