• Content Strategy and Creation: - Develop and execute a content calendar aligned with brand goals, including posts, stories, videos, and blogs. - Create engaging, on-brand content that appeals to the target audience, promotes engagement, and drives conversions. - Stay on top of industry trends and implement new formats, like reels or interactive content, to keep the audience engaged.• Community Management and Engagement: - Build relationships with followers by responding to comments, messages, and mentions, creating a positive and engaging brand experience. - Monitor social media channels for brand mentions and industry trends to identify opportunities for real-time engagement. - Collaborate with influencers, partners, and customers to amplify reach and foster community loyalty.• Analytics and Performance Optimization: - Track and analyze social media metrics to measure campaign effectiveness, engagement, and ROI. - Provide insights and recommendations based on data to optimize content strategy and achieve business objectives. - Experiment with new strategies, A/B testing, and analyze results to ensure continuous improvement and growth on social platforms.

• Customer Engagement: Actively engaged with customers via phone, email, and chat to addressinquiries, resolve issues, and provide information about products and services.• Feedback Collection: Gathered customer feedback and insights to inform marketing strategies andimprove service delivery, ensuring customer satisfaction and retention

• Correspondence Management: Drafted, edited, and managed correspondence, ensuring timely communication with stakeholders, government officials, and community members• Stakeholder Liaison: Acted as a point of contact between the Chairman and internal/external stakeholders, fostering positive relationships and effective communication.

• Property Management Support: Assisted in the day-to-day management of residential and commercial properties, ensuring compliance with maintenance standards and operational procedures.• Site Inspections: Participated in regular site inspections to assess property conditions, identifying maintenance needs and coordinating with service providers for repairs.• Documentation Management: Maintained organized records of property documents, tenant communications, and maintenance requests, ensuring easy access and compliance.

• Tenant Communication: Actively engaged with tenants to address inquiries, facilitate concerns, and ensure a high level of tenant satisfaction at the Lsdpc estate Adeola Odeku, Victoria island, Lagos. • Lease Documentation: Aided in the preparation and processing of lease agreements, ensuring all documentation was accurate and up-to-date.• Acknowledgment of Receipts: Processed and confirmed receipt of payments from tenants and stakeholders. Maintained accurate records of all transactions for transparency and auditing purposes.• Confirmation of Payments: Verified payment details and ensured timely processing of financial transactions. Coordinated with the finance department to resolve discrepancies in payments.• Property Inspections: Assisted in conducting regular inspections of properties to assess maintenance needs. Documented findings and reported issues for timely resolution.