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Opfikon, Zh, Ch

Zürich Area, Switzerland

Built an experienced, senior, multicultural team, covering North & Central Europe, who continuously manage to exceed all main set KPI´s. Lived international experience has been key to dealing with new regions and exceeding targets when penetrating new markets which includes global accounts agreements.  Defined a suitable contracting strategy penetration to pursue set of objectives. Managing more than 350 suppliers covering +3500 experiences throughout the region. Exceeded all main KPI´s for Gross Sales & Operating Margin (+50%), New portfolio, Global Accounts deals, Availability, Competitiveness, Overrides & Complaints Ratios. Increased the portfolio by 1000+ services in 17 different countries. Successfully integrated the migration of the Experiences Portfolio from GTA & Tourico Holidays into HBX Group platform. Onboarded Global Accounts key for revenue generation and worldwide presence increasing revenue by 40%. Coordination with other departments to unblock and solve internal processes and inefficiencies. Continuously deploying high level of analytical skills which helped to identify opportunities and reduce risks

Bangkok Metropolitan Area, Thailand

Opened, established and successfully led the international expansion of ROIBACK through the Middle East and Asia Pacific regions, including Thailand, Indonesia, Singapore, Vietnam, Malaysia and the UAE over 5 years. Set-up offices built sizeable multicultural team and successfully established key milestone of the international expansion ambitions of the ROIBACK brand in Asia for HBX Group Set up offices and built from the ground up, a local multicultural team in 5 Asian countries, specialising in direct channel management for Chain and Individual hotels, including web-design & usability, booking engine and digital marketing (CRS,SEO, SEM, Metasearch, Affiliation, Email Marketing, Social Media Platforms). Achieved successfully and profitably contracting Target Partners goals, with more than 200 hotels (including luxury chains and 3rd party platforms).  Seamlessly built a network of 3rd party potential partners (Channel Managers & Digital Marketing companies) which led to an increase of 15% in revenue  Generated a turnover of EUR 20 million + within 3 years of operation, exceeding company set targets through managing the Direct Channel of hotels partners. Coordinated closely with Head Office and other regions key strategic initiatives and development projects across the Group.

Bangkok Metropolitan Area, Thailand

Successfully led the sourcing and integration of hotel portfolio for the Liberate Brand (the B2B “payment at the hotel” model within Hotelbeds Group), efficiently managing the Partnership Model change in Thailand, Vietnam, Cambodia, Laos and Myanmar. Over +2500 hotels were successfully onboarded and contracted into the “Payment at the Hotel” model in B2B space. Planned and executed contracting strategy for a profitable transition as part of this business model increasing revenues by 45 %. Achieved Competitiveness and Availability targets, ensuring the viability of the model on the sourcing side of the business.

Bangkok

Led and managed the contracting action plans of Asiarooms.com (B2C leading OTA) based on our expansion market needs. Managed a local team of 12 team members and successfully reached our company strategic objectives. Expanded of our product portfolio in Thailand and Indochina region. As a result, achieved a portfolio of +3500 hotels and an increase in sales of +30% YOY. Negotiation of optimal commissions, competitiveness conditions, marketing campaigns and overrides agreements. Face of Asiarooms.com brand in Thailand and Indochina, organizing and conducting events for more than 500 attendees. Market research to successfully understand market and hotel needs to deliver company aggressive objectives.

Singapore

Led and managed the change of the business model of AsiaRooms.com Brand from a merchant to a commissionable model. Managed a local team of 5 team members and successfully exceeded our company strategic objectives. Expanded of our product portfolio in the mentioned countries. As a result, achieved a portfolio of +1500 hotels and an increase in sales of +30% YOY average. Negotiation of optimal commissions, competitiveness conditions. Together with our team, face of Asiarooms.com brands in Singapore where I was based. Market research to successfully understand market and hotel needs to deliver company expectations.

Palma De Mallorca

Key Account Manager responsible for Hotel Portfolio of Easyjet Holidays account distributed via Hotelbeds (Hotelopia B2C Brand).  Negotiated products and offers for optimal competitiveness and availability conditions with HBX Group local offices. Conducted performance analysis of the European destinations of the company through its various HBX Group sales channels. Defining the strategy, conducting monthly business review, managed Products Accounts for optimization of Key European Routes.

Palma De Mallorca

Built the structure for Online Distribution for 24 hotelsIncreased sales 400% YOYNegotiation and contracting major OTA accounts for 24 Hotels in Balearic, Canary Islands & The CaribbeanOrganization, coordination and execution of sales campaignsRevenue & Yield Management Extranet management / portals for online sales (GDS, IDS and CRS)Market Research to define the Global online distribution strategy