Responsible for oversight on the day-to-day operations of the Salesforce delivery, that includes solutioning, project delivery, resource management, internal and external stakeholder management.Ensuring the practice maintains a high standard of Salesforce expertise and certifications across the team.Drive the growth of the Salesforce practice through innovation, service offerings expansion, and market penetration.Lead and mentor a team of Salesforce professionals, fostering a culture of collaboration, excellence, and continuous improvement.Serve as the executive sponsor for key Salesforce projects, ensuring successful delivery and maintaining strong client relationships.Responsible for building a trust factor to act trusted advisor and driving additional business opportunities with client.Oversee the quality assurance of all deliverables to ensure they meet client requirements and adhere to best practices.Stay abreast of Salesforce product updates, ecosystem developments, and industry trends to drive innovation within the practice.Identify opportunities to enhance service offerings and implement new tools, methodologies, and processes.