-Developing and implementing new sales and marketing strategy, based on analysis of the industry trends, target segments and budget evaluation.-Writing blog posts and social media entries as part of the content marketing strategy by utilizing creativity, copywriting and research skills.-Developing a reporting dashboard for tracking key measures of weekly sales, marketing and customer support performance, by extracting data from Google Analytics, WooCommerce and CRM software.-Providing in-depth training for new employees by using company process knowledge, leadership and communication skills.-Providing on-demand customer support via chat, email and phone, by utilizing product knowledge, communication and problem-solving skills.

-Conducting elaborate market research to identify the potential areas of improvement for the clients by utilizing personal analytical and entrepreneurial capacities.-Developing a database of prospective clients and partners including key information and talking points for business meetings.-Analyzing and testing innovative workplace software for collaboration, project, time and customer relationship management.-Managing team research projects across various industries and reporting directly to CEO by using project management, delegation, reporting skills and industry-specific knowledge.-Developing in-depth manuals and interactive onboarding system for increased employee experience and training efficiency.

-Providing excellent customer service by using interpersonal skills and knowledge of various languages.-Assuring accurate and timely customer order fulfilment by using time management and multi-tasking skills.-Meeting sales targets by up-selling, using persuasion skills and various sales strategies.

-Handling cash and till floats while operating a till and liaising with cash office team members with high attention to detail.-Dealing with customers' queries promptly by using individual communication and teamwork.-Arranging and displaying items on the shop floor, by using creativity and promotional merchandising knowledge.-Working in a fast-paced customer-facing environment efficiently by utilizing strategic planning and prioritization skills.-Being responsible for keeping a specified department representative and attractive to customers.