Working on developing new projects, building and maintaining healthy and cooperative relation with our partners and customers as well as developing and promoting the Information service "Number of the Day".

Working together within the business development team on creating new opportunities by providing our current and proposed customers with innovative solutions that meet their needs, solutions that they can rely on it to achieve their goals and improve their business, establish and analyze customer requirements, develop & demonstrate solutions, develop project documents and provide inputs to development team, then monitoring and controlling the deliverables.Responsibilities:- Developing strategy for business solutions.- Identify the appropriate solutions that meet the customers’ requirements.- Assist in the preparation of RFP’s and RFI’s.- Deliver high-quality presentations and demonstrations tailored to the customers’ requirements.- Conveys ideas, opinions, and information that reinforce credibility and knowledge.- Effectively communicate technical answers to customers’ questions.- Creating proposals, project plans and related documentation.- Managing project scope and change control and escalating issues where necessary.- Assist development team in ensuring client satisfaction.- Run product demonstrations and configure applications for proof of concept.- Deliver Professional Training on solutions.- Stay up to date on the latest technologies, applications and trends.

Design and delivery of interactive and participants oriented training courses, developing training needs analysis, evaluation and follow- up of training courses according to principles of adult learningWorking as a trainer in the implementation of many management training courses in Inwent/IDSC capacity Building Program, as well as moderation of many workshops for strategic planning, idea/problem explorationInwent/IDSC capacity Building Program is a program sponsored by the federal ministry for economic cooperation and development on behalf of the government of Germany, that aims to improve capacity of the Egyptian government through enhancement of the management capabilities of its promising young leaders considering self-management, business communication, and teamwork as well as their understanding of strategic management and the management of change processes Courses focused on:- (1) Self-management and my role as middle manager, (2) Attitudes, tools and skills of Business communication, (3) Concepts of teamwork and leadership. As cross-cutting issue the three training courses gave an introduction to systemic thinking, strategic management, and the management of change processesI passed by a Trainer of Trainers Course where I got the principles and the cycle of effective training, learned how to define training needs and learning objectives, practiced the design of learning sequences and applied methods for effective adult learning before working as a co-trainer then trainer

Delivered dozens of courses varying from public/private, standard/tailored, lecture/on job training for multiple clients from Egypt and middle east through different industries: telecom – banking – manufacturing – petroleum – retailing – pharmacy…. and others. Excellent reputation delivering Data warehousing fundamentals, Oracle Warehouse Builder, Oracle Discoverer administration and end user edition courses. Working as Freelance trainer added much to my experience on the technical, business and communication skills.

Mainly responsible for developing, planning, organizing, leading and controlling the implementation of IT projects either inside or outside IDSC. Take the lead in the project assigned, analyze the requirements and define the project scope and requirements, develop the project document, proposal and negotiate the plan, supervise the development team, report regularly on progress to Line Manager & Sector Head to assure quality and timing of delivering the software. Supervising the team members which entails assigning monthly plans for their tasks, Follow up with the team to evaluate progress of tasks, Report to top management for plan status and staff members evaluation. Directing, monitoring and coordinating, systems development processes, evaluations and plans, to guarantee standard running conditions and process productivity in accordance to daily/monthly production plans and schedule.  Team Development - Team roles assignment - Providing Constructive Feedback - Staff Motivation - Conflict Management

Building and integrating the IDSC Warehouse for decision support, Strategic Planning purposes using Oracle Data Warehousing Technologies.Mastering Oracle’s Data warehousing and Business Intelligence tools enabled me to contribute strongly in building the IDSC’s Data Warehouse and increase the availability of national data & statistics to the Society in general and decision Makers in particular for the purpose of monitoring and evaluation, allowing them to make quick & accurate decisions. (Oracle discoverer Success Story In IDSC).

Administrate and Maintain the oracle Application and Database Servers of the IDSC both OLTP and OLAP servers. Tasks including backup, recovery, tuning, and upgrading servers.

Working with some direction, providing systems analysis, design, development, testing and support for small to medium information systems. Responsibilities include systems analysis, design and development. Provide support for existing systems and technologies. Ensure all activities are performed with quality and compliance. Provide first line of application support during and after deployment. Experience in Oracle SQL/PLSQL, Oracle Forms and Java.

Advising staff and donor on the appropriate business solutions, technologies, tools and methods.Mission I: IT Assistance to the GOIEF (The General Organization For International Exhibitions & Fairs)• Analysis of the technical content of the current website for the Cairo fair.• Redesign the Cairo fair website according to the new business requirements.• Forming the GOIEF development team in coordination with the GOIEF IT management & preparing a training plan to the department.• Manage and assist the GOIEF development team in the development of the proposed changes for the Cairo fair website.• Assess the current Exhibitions and Fairs reservation system.Mission II: Assistance to the Cairo International Fair (CIF) Marketing and communication.• Analysis for the CIF Sales and Marketing strategy.• Assist CIF specialized team at communication skills improvement.• Draft a work-plan to contribute to CAIRO INTERNATIONAL FAIR sales and marketing strategy elaboration.• Preparation of the guidelines and definition of needs for CRM software (event and exhibition management software) assessment & drafting recommendations.• Coach the GOIEF’s staff in the usability testing of the new design of the Cairo International Fair web site and fulfilling the content of the website.• Manage and assist the CIF development team in the implementation of proposed changes.• ITIDA 2008The Trade enhancement Program is a project funded by the European commission within the framework of MEDA. The main beneficiary of the program is the Ministry of Foreign Trade and Industry. The aim of the program is to increase the capacity of MOFTI to provide support and facilities to exports engaged in foreign trade and to foreign entities wishing to invest in Egypt.

Worked in Marketing Department

Worked in Sales and Distribution