Bambang Setiawan Email and Phone Number
An IT Service Desk Manager with over 7 years of experience in the IT industry. I have experience in managing highly skilled customer service teams in providing effective technical solutions to customers, as well as ensuring high customer satisfaction. I am an expert in managing Service Desk operations and leading teams to achieve business goals effectively. Additionally, I am skilled in utilizing the latest technology and tools to improve productivity and efficiency.Skills:IT Service Desk ManagementLeadership and Team ManagementITIL FrameworkInterpersonal CommunicationProblem Analysis and Solution
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Service Desk ManagerPt. Astra Graphia Information Technology (Agit) Oct 2022 - PresentPekanbaru, Riau, Indonesia -
Information Technology Service Desk Team LeadPt Surya Karsa Mediaformasindo Aug 2021 - Sep 2022Pekanbaru
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Information Technology Service DeskPt Jasa Teknologi Informasi Jun 2020 - May 2021Pekanbaru, Riau, Indonesia -
It Field SupportPt.Surya Karsa Mediaformasindo Jun 2019 - May 2020DuriMaintenance IT equipment that is connected to the SCADA network at PT.Chevron Pacific IndonesiaWork includes Backup / Restore Server and Workstation, AV, Compliance Windows For PC HMI
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Desktop SupportPt. Surya Karsa Mediaformasindo Nov 2018 - May 2019Chevron DumaiMaintenance of IT devices located in all areas of PT. Chevron Pacific Indonesia SMO North, covering hardware and software.
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Desktop Support EngineerPt Berca Hardayaperkasa Apr 2018 - Oct 2018DuriI work in the area of PT. Chevron Pacific Indonesia, my work is about completing the project of changing laptops, computers and thin clients throughout the chevron area of the south which includes Duri, Dumai, Bangko and Libo. -
It Support TechnicianPt Nusantara Compnet Integrator (Compnet) Sep 2017 - Jan 2018DuriI work in the area of PT. Chevron Pacific Indonesia, my job is to complete the project of changing Cisco IP Phones throughout the southern Chevron area which includes Duri, Dumai, Bangko and Libo.
Bambang Setiawan Education Details
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Islamic University Of Sultan Syarif Kasim Riau3,43
Frequently Asked Questions about Bambang Setiawan
What company does Bambang Setiawan work for?
Bambang Setiawan works for Pt. Astra Graphia Information Technology (Agit)
What is Bambang Setiawan's role at the current company?
Bambang Setiawan's current role is IT Service Desk | IT Field Support | Desktop Support Engineer | Service Desk Manager.
What schools did Bambang Setiawan attend?
Bambang Setiawan attended Islamic University Of Sultan Syarif Kasim Riau.
Who are Bambang Setiawan's colleagues?
Bambang Setiawan's colleagues are Joseph Krishna Spirita Dharma, Kopi Ko, Muhamad Rifai, Deshinta Bella Kalpikatari, Louren Fermando, Gilang Pratama Wiguna, Dikky Hamzah.
Not the Bambang Setiawan you were looking for?
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Bambang Setiawan
Chairman Innosmart Institute.Chief Digital Banking Dbiassessor Lspp Indonesian Banking Professionals CertificationJakarta2ui.ac.id, bankmandiri.co.id -
Bambang Setiawan
Seeking A Position As Hrga/Hcga Dept. Head/Superintendent | Iso 9001, 14001, 45001 | Etc | Do Work Like A Hobby, No Matter How Difficult It Will Be Done With Pleasure And Give The Best Results :) | 📲 & Wa 082253558485Martapura -
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Bambang Setiawan
West Java, Indonesia -
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