Bambang Purnomo Email and Phone Number
Bambang Purnomo work email
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Bambang Purnomo personal email
Bambang Purnomo has experience more than 10 years in Telco & IT Industries. In the beginning of his career, he started as staff in Total Customer Experience (TCE) & Quality in Hewlett-Packard Indonesia in Jakarta. He continued his career as Area Development Manager in Hewlett-Packard in Lampung and Medan for almost 2 years. He has experiences in complaint handling, services, loyalty & also managing distribution within channel & sales program.In 2009, he continued his career in Telkomsel started as staff in market customer development in Palembang, and he was assigned as Head of Community & Segmented Customer, Head of Sales & Outlet Operation & in 2023 to present, was assigned as Retention & Loyalty in Telkomsel.He has a lot of experiences in data reporting, data analyst, sales and bundling program, loyalty and customer profiling & segmentation, developing youth segment markets, managing channel distribution collaborated with Authorized Distribution Partner, developing retention & loyalty program, acquisition postpaid products, acquisition for merchant partnership, retaining High Usage Customers, and also profiling and segmenting customers in term of ARPU for prepaid and postpaid products in Telkomsel.His achievement for professional career are:• Best Community & Segmented Customer (CSC) for amount of member and revenue acquisition in 2013.• The Best HVC Area 1 (Sumatera) – Racing KartuHALO (Postpaid) Retail in 2015.• National Winner (Best Branch) for Loyalty Program - Friday Movie Mania (FMM) in 2014.• Best HVC Program Loyalty Area 1 Sumatera in Q2 – 2016.• Best Participant in CDMP Strategies – Winning the Market Training, in Bandung 2016.• Best Participant in Writing Explanations for Non-technical Readers (WENTR) Training Batch 6, Pekanbaru in 2017.• 2nd Winner for Racing Merchant for Area Sumatera in Q3 2017.For contacting him, please kindly mail to: bambangpurnomohp@gmail.com, and mobile phone: +628111884059.
Telkomsel
View- Website:
- telkomsel.com
- Employees:
- 10270
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Customer Care OperationTelkomsel Aug 2024 - PresentBengkulu, Indonesia
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Retention & Loyalty OperationsTelkomsel Sep 2023 - Aug 2024Jambi, Indonesia
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Direct Sales Branch, Postpaid, Apartment & Premium IndihomeTelkomsel Jul 2023 - Aug 2023Jambi, Indonesia
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Direct Sales OperationTelkomsel Jul 2020 - Jul 2023Jambi, Indonesia
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Head Of Acquisition, Loyalty & RetentionTelkomsel Oct 2017 - Jul 2020Bengkulu Province, IndonesiaI responsible for:- Managing Acquisition for KartuHALO (Postpaid Products)- Managing Loyalty & Retention program through Merchant Management Partnership.- Uplift revenue from existing customer through offering package to segmented customers.- Optimize campaign & traffic TelkomselPOIN as media for loyalty & retention program in TELKOMSEL.
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Head Of High Value Customer (Hvc)Telkomsel Feb 2014 - Sep 2017Bengkulu Area, Bengkulu, IndonesiaResponsible for:- Managing KartuHALO (Postpaid Product) Subscribers in Telkomsel Branch Bengkulu.- Retaining existing customers in terms of loyalty program.- Merchant Management Program.- Profiling and Segmenting Customers in term of ARPU.- Responsible for Collection for KartuHALO Subscribers.- Increasing Revenue and Customer Base by analyzing new potential area byestablishing New Site
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Sales And Outlet Operation Head For Bengkulu AreaTelkomsel Oct 2013 - Feb 2014Bengkulu Area, Bengkulu, IndonesiaResponsible for:- Managing Channel centric management including sales team, distribution of product (kartuAS, simPATI, and reload voucher) in Bengkulu Province.- Increasing Customer Base, recharges and revenue by creating sales program in Bengkulu Province.- Responsible for increasing brand equity index in reguler market.- Managing 2 Authorized Dealer that responsible for 8 regencies in Bengkulu Provinces.- Creating New Potential Site for developing new market for increasing the volume of revenue and customer base.
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Head Of Community And Segmented Customer Branch BengkuluTelkomsel May 2012 - Oct 2013Bengkulu Area, Bengkulu, IndonesiaResponsible for: - Managing and Developing Youth and Community Market in Branch Bengkulu (Bengkulu Province, Lahat and Lubuk Linggau). - Responsible for retaining existing customer through Loyalty and Retention Program. - Responsible for Uplift Revenue Program in Youth and Community Market.
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Staff In Sub-Departement Retention ManagementTelkomsel Mar 2011 - May 2012Palembang Area, South Sumatera, IndonesiaDeveloping Retention and Loyalty Program to existing customer Telkomsel in Regional Sumbagsel.
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LecturerUniversitas Jambi Aug 2020 - PresentJambi, IndonesiaPractitioner LecturerEconomics and Business Faculty, Jambi University (UNJA). -
Staff In Market Development Division Scs SumbagselTelkomsel Feb 2009 - Nov 2010Palembang Area, South Sumatera, IndonesiaMarket Analyses, Business Development, Marketing Promo Program, Bundling Program, Supply chains Management, and Developing strategy for New Business for Regional Sumbagsel.
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Area Development Manager-Medan-North Sumatera And AcehHewlett-Packard Nov 2008 - Feb 2009Medan Area, North Sumatera, IndonesiaResponsible for Consumer and Commercial Imaging Printing North Sumatera Territory in term of channel, supply chains management, market development, technical support -
Area Development Manager-Lampung TerritoryHewlett-Packard May 2007 - Feb 2009Lampung Province, IndonesiaResponsible for Consumer and Commercial Imaging Printing Group and Personal System Group for Lampung Territory in term of channel, supply chains management, market development, technical support.
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Staff In Total Customer Experiences And QualityHewlett-Packard May 2007 - Nov 2007Greater Jakarta Area, IndonesiaResponsible for Technology Solution Group Division for customer complaint handling, increasing customer satisfaction index (CSI), and customer loyalty index (CLI).
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Trainee In Hp Fresh Graduate Development ProgramHewlett-Packard May 2007 - Oct 2007Greater Jakarta Area, IndonesiaJoining Management Trainee Programs, that's called HP Fresh Graduate Development Program
Bambang Purnomo Skills
Bambang Purnomo Education Details
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Marketing -
Finance And Financial Management Services
Frequently Asked Questions about Bambang Purnomo
What company does Bambang Purnomo work for?
Bambang Purnomo works for Telkomsel
What is Bambang Purnomo's role at the current company?
Bambang Purnomo's current role is Customer Care Operation at Telkomsel.
What is Bambang Purnomo's email address?
Bambang Purnomo's email address is ba****@****o.co.id
What schools did Bambang Purnomo attend?
Bambang Purnomo attended Universitas Sriwijaya, Universitas Andalas.
What are some of Bambang Purnomo's interests?
Bambang Purnomo has interest in Social Services, Blogging, Economic Empowerment, Traveling, Chatting, Education, Environment, Playing Tennis, Science And Technology, Browsing.
What skills is Bambang Purnomo known for?
Bambang Purnomo has skills like Strategy, Telecommunications, Management, Sales Operations, Business Development, New Business Development, Mobile Devices, Business Planning, Product Management, Marketing, Leadership, Sales.
Who are Bambang Purnomo's colleagues?
Bambang Purnomo's colleagues are Thohank Si, Razka Arsya, Nur Hasanah, Sumantri Joyoboyo, Robbi C Manurung Mt, Cisa,cism, Roy Krisdianto, Desilmon Dae Panie.
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Bambang Purnomo
Experienced More Than 13 Years Working For Multinational Insurance Companies Focused On Banks & Brokers Partnership Distribution, With Experience Leading Teams Spread Across More Than 10 Cities In Indonesia For 5 Years.Jakarta1manulife.com -
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