Ayobami Oduwole Email & Phone Number

Nigeria

I serve as the Chief Growth Operations Officer, providing strategic leadership to the eCap team and overseeing its operations. My primary focus is on aggressively pursuing and achieving the target market share for YepHub, a special agent banking initiative. I continuously monitor the company's progress towards strategic goals and work collaboratively with all stakeholders to ensure stable and effective service delivery across the network. My role involves a keen eye on the market space, actively seeking risk mitigation and elimination opportunities. I'm committed to building capacity, managing, and coaching team members while staying updated on industry developments, standards, and expansion opportunities. Additionally, I play a pivotal role in providing input on marketing, campaigns, brand building, and growth events to achieve our set targets.

Relation Management Ensuring customer satisfactionNegotiationSupervision of colleagues to ensure timely delivery of projectsInterfacing between the company and its affiliate companiesPromoting our products and servicesTracking client queries and complaints and forwarding to appropriate unit for resolution

Ng

• Validation of bio-data information for MTN clients• Acting as interface for both JJK and MTN to its customers• Enhancement of customer service skills to successfully engage delicate clients• Ensuring consistent and top notch customer service relationship management• Working as a team to successfully meet various benchmarks without altering quality of service rendered

Troubleshoot and resolve basic industrial compressor and dryer problems.Servicing and commissioning of various compressor types and advising clients on what types meet their requirements.

Bachelor Of Science (B.Sc.), Electrical And Electronics Engineering

Education record