Beatriz Mora Email and Phone Number

Beatriz Mora is a Revenue Operations | Salesforce | Project Coordination | Analytical Skills at LinkSquares. She possess expertise in python, programming, java, user interface design, css and 13 more skills. She is proficient in Korean and Japanese. Colleagues describe her as "I was lucky enough to have met and worked with Beatriz while we were both with the Customer Experience team at Biobot Analytics. Beatriz was an integral member of the Customer Growth Operations function where she was responsible for maintaining and optimizing the company’s Salesforce CRM. Because of her deep knowledge of, and involvement in, Salesforce we found ourselves working together a number of times over the course of our shared time at Biobot. While I was onboarding, Beatriz set up my Salesforce account and helped me to understand the system’s custom architecture, which she was largely responsible for implementing. From there we had the opportunity to collaborate on several projects to improve the data housed in Salesforce, geared towards enhancing Salesforce’s functionality for the Customer Support team. Such initiatives include integrating external custom support ticket data from Zendesk into Salesforce case object fields, and developing a solution to reorganize customer contact profiles to scale in line with the customer landscape and customer communication needs. Beatriz would be an asset to any organization looking to add a talented and collaborative Salesforce subject matter expert to their team." and "I had the pleasure of managing Beatriz during her time at Biobot Analytics, and she exceeded my expectations in every way. While she is good at so many things, the three I want to highlight are: 1) Ability to break down complex technical concepts for those who don't have the same level of technical expertise. Her knowledge of Salesforce was unmatched at Biobot, and we relied on her to keep the wheels turning. I have seen her do quick yet highly accurate distillations of Salesforce components/features in cross-functional team meetings, and I was always so impressed with how she could break things down on the fly. To me, this shows deep technical understanding and thoughtfulness. 2) Scoping multi-phased projects and ensuring all the components fit together. We took on many large-scale initiatives when we worked together, most of which were made technically possible by Beatriz. She worked with the Sales teams to scope and build a new system for assigning customer types, improved our Salesforce opportunity stages and record types, built custom objects and flows, and always remained focused on data integrity. These are just a few examples, but they were absolutely critical in establishing our Salesforce architecture and roadmap. 3) Succinct, clear demoing of new technical tools that engaged the entire team. Every time Beatriz hosted a technical demo, the entire Growth team was super engaged! She made demos educational, but also fun, and that is not an easy thing to do! I appreciate that she made these opportunities her own and let her personality shine. Overall, Beatriz will be a high-achieving member of any team and has proven she can handle anything thrown her way! Her potential is limitless."