• Hire, train, develop, and mentor cross-functional team with varied experience levels to deliver the best analytic and strategic value to customers• Manage capacity and allocate resources for customer engagements across verticals from healthcare, banking, retail, and government – within a rapidly growing Services business, growing ARR 30% YOY• Drive strategic department-level initiatives as a member of the Services leadership team including: capacity forecasting, authoring team training and development curriculum, designing and executing high-profile client POCs, and supporting Enterprise sales• Engage client executive stakeholders to drive retention and expand engagement

• Partnered with Fortune 500 retail companies to conduct data-driven analyses and drive strategic investment decisions.• Facilitated data gathering, processing, analysis, and presentation efforts to drive client decisionsin pricing, marketing, space planning, and new product introduction• Developed strong, trust-based relationships with lead client analysts and business leaders

Collaborated on multiple research projects on complex mechanical systems with researchersin North Carolina, Florida, Oregon, England, and Hungary, publishing seven peer-reviewedarticles and presenting in three conferences

Coordinated research project through design, testing, and result publication