Bandana Hageman Email & Phone Number

Chicago, Illinois, United States

As an HR Client Associate, I work with clients and am responsible for fulfilling client requests in HR by providing guidance on managing and resolving complex employee relations issues, while maintaining in-depth knowledge of legal requirements related to day to day operations. I maintain knowledge of HR policies, programs, laws and issues while reducing legal risks and ensuring regulatory compliance. I collaborate with colleagues to continuously improve processes, create efficiency and reduce cost. Also, support to benefits team by enrolling employees in medical, vision, dental, life insurance, terminating coverages, processing demographic changes and open enrollment benefit elections. Along with onboarding, off boarding, answering any benefits related questions.

Topeka, Kansas

1. Provide front-line HR Support and information to HR, managers, employees, retirees and other external contacts; assist in the resolution of complex problems and issues related to benefits and other general HR company related inquiries. 2. Assist in updating HR policies, drafting HR communication and assist in communicating employee changes to vendors.3. Provide administrative support duties such as: employment verifications, file maintenance, correspondence, and benefits administration.4. Provide ongoing support to the company Health & Welfare, 401K, Pension plans, maintaining a high level of accuracy with confidential material and internal/external customer interactions. 5. Manage payment processes for $3.5M in active and retiree benefits billing. 6. Administer retiree death benefit process; submit life insurance claims, terminate benefits in the PeopleSoft system, notify vendors, mail out appropriate letter and paperwork to the beneficiary.7. Manage $200K in Education Assistance, and Wellness Reimbursement Programs; oversee random drug screening process throughout the company.

Topeka, Kansas

1. Review and process all applications for business submitted by agents in a timely manner.2. Ensure accuracy of information provided and all forms needed are included when forwarded to the carriers.3. Following up on pending applications with various insurance and transfer companies to keep the application process moving forward.4. Providing excellent customer service when processing when processing new applications, maintaining commissions, financial transactions including investments, transfers and redemptions, also handling contract change requests from the agent. In addition, also assisted with any special assignments as needed. 5. Review and evaluate information and documentation submitted with annuity sales proposal request. Determine available products based on financial needs that is best suitable for the client.

Bachelor'S Degree, Business Administration And Management, 4.0

Associate Of Arts (A.A.), General Studies, 4.0