Samantha Bandara Dissanayake Email and Phone Number

In my current role, I am responsible for achieving direct-attached revenue targets, and my responsibilities encompass a wide range of key areas, including long-term business planning, execution, and management through direct sales and go-to-market (GTM) strategies in the Middle East, Southeast Asia, and Sri Lanka. I specialize in solution design and portfolio management, aligning customers with cloud, multi-cloud, and hybrid strategies, as well as managing the financial and revenue aspects of the cloud solution pillar. My expertise extends to driving customers toward trusted and effective digital transformation strategies, and I excel in team management and coaching, fostering a shared goal and vision. Additionally, I lead cloud managed services and cloud deployment efforts while also contributing to standardizing business priorities, security measures, and business continuity and disaster recovery planning for the John Keells Group.

• Long Terms Business Planning, Execution, and management through Direct Sales and GTM strategies to the Middle East, Southeast Asia, and Sri Lanka,• Solution Designs and Portfolio management with aligning customers Cloud/Multi Cloud, Hybrid Strategy • Financial and revenue management of the Cloud Solution pillar.• Driving customer’s toward to correct/trust Digital Transformation Strategy• Team Management and couching them to common GOAL and VISION • Heading Cloud Manage Service and Cloud Deployment • Standardizing of business priorities, security priorities, business continuity and disaster recover planning for John Keells Group,

Help customers drive more revenue.Help customers achieve greater productivity.Help customers build assets with longer, more scalable use.Provide stronger support for customer strategy through CLOUD solutions and support services.• Manage teams providing the services in assurance, Support, Delivery, and Advisory to clients while creating perfect synergy.• Managing and overlooking the company’s client base and the services and Offering portfolio.• Developing strategies to enhance the efficiency and effectiveness of serving the clients by introducing technology and innovation.• Provide Strategies to grow with the company and eventually assume higher roles and responsibilities.• Develop strategies to enhance the resources of the organization to secure future growth.• Upskilling and leading a TEAM to take up higher responsibilities.• Provide competent Advanced Specialization IT Standards (International (Global) level) to guide TEAM and CLIENTS

• Act as a trusted business advisor to our clients by guiding optimization/Best-Practices/Solution and Architect (Designing and Design Validation) of their IT infrastructure to have the finest level with cost-effective/Resilience/Reliable/Secure by guiding Regulatory Compliance ISO27001, SOC, PCI, CIS.• As a customer success, service delivery Manager: Provide end-to-end Pre-sales to Deployment guidance and support to deliver the finest level SOLUTION. • Foster deep relationships with internal and external customers• Give back to MY COMMUNITY what I CAN• CARE for peoples’ GROWTH and SUCCESS• TREAT clients, candidates and employee with RESPECT• EXCEED EXPECTATIONS

Over 8 years of diverse progressive experience in Information Technology professional with comprehensive technical skills and expertise in Design, Implement, Manage and Maintain networks with Microsoft Technologies.Experienced in Designing, Implementing, Migrating and supporting Office 365 suite for an Enterprise.Experienced in Blackberry service, DirSync Service Integration with Office 365Experienced in Spam Control management and WEB filtering Management using FOPE and TMG (2010)Experienced in Designing, Implementing, Migrating, Upgrade and supporting Active Directory for an Enterprise.Experienced in Designing, Implementing, and supporting Active Directory Federation Server Farm Service for an Enterprise with High Availability. Experienced in Designing, Implementing and supporting Systems Center Solutions Suite (SCCM/SCOM/SCVMM/SCDPM) for an Enterprise. SCOM Experienced in, PXE Deployment, exe & msi Deployment and supporting largest distributed networks in Sri Lanka.Experienced in Designing, Implementing, Migrating and supporting Client Antivirus and client Firewalls for an Enterprise. (Forefront Endpoint Protection and Kaspersky) Experienced in SharePoint Server Designing and Implementation for an Enterprise Portal.Ability to perform capacity management which would increase performance and reduce overall cost.Performance tuning on SQL servers, avoiding more IO and RPC latency on storage.Providing high availability using clustered SQL servers and through Database Availability Group.Poses excellent communication and interpersonal skills, interfaces effectively with upper management, subordinates, vendors, co-workers & peersInvolved in forecasting equipment and network requirements and preparing technical documents like BCP, SLA, RFP, RFC, BoM, NDA (MS Enterprise Licensing), Project Charter etc.Proactively testing & evaluating new technologies to enhance operations for customer requirements based on company-wide initiatives.

 *Duties: Aligning IT with enterprise goals  *Duties: Cultivating the IT and enterprise relationship *Duties: Improving IT operations and system performance *Duties: Implementing new systems and architecture *Duties: Driving business innovation *Duties: Redesigning business processes *Duties: Controlling IT costs *Duties: Managing IT crises *Duties: Managing security *Duties: Selecting and negotiating with vendors *Duties: Developing customer market strategies and technologies *Duties: Studying and understanding market trends and customer needs *Duties: Managing and handling Microsoft Enterprise Agreement (EA) with Microsoft enterprise Portal , Key management (MAK )

 *Duties: Administering and managing all kind of IT solutions and Systems for JKH, Coordinate all servers implementations and projects, Monitoring and maintenance support for Symantec Antivirus System in JKH. *Duties: Managing full installation of the data and voice network for all kind of new project. Setup maintenance procedures and vendor liaison with all IT related issues  *Duties: Providing user support; Maintaining LAN; Configuring and troubleshooting of equipments; Installing operating systems and software; Managing End user licensing ; Arranging data processing team activities; User training on bespoke software *Duties: Change Management & New System Implementation SLA implementation for computers, Printers, Telephone systems and Servers (RFP,RFQ, NDA etc….. Microsoft Active Directory Implementations for JKH (6 Month Project) SAP implementation for JKH (End User Support, user training client configuration and troubleshooting) SAP HR Module Implementations for JKH (End User Support, user training client configuration and Troubleshooting) SAP MM Module- End User Support, user trainings for client, client configuration and SAP MM Troubleshooting, Contract and material managing.