Betsy Andrews, Cppm Email & Phone Number

Rogers, Minnesota, United States

- Empowering Global Technical Services Manager by providing assistance in crafting, planning, and executing high-stakes platinum contracts, system relocations, and system upgrades.- Delivering expedited support to customers across diverse markets such as aerospace, defense, automotive, medical devices, electronics, and research; adeptly resolving warranty issues and critical concerns with finesse and precision.- Conducting thorough evaluations of departmental processes… Show more - Empowering Global Technical Services Manager by providing assistance in crafting, planning, and executing high-stakes platinum contracts, system relocations, and system upgrades.- Delivering expedited support to customers across diverse markets such as aerospace, defense, automotive, medical devices, electronics, and research; adeptly resolving warranty issues and critical concerns with finesse and precision.- Conducting thorough evaluations of departmental processes, strategically devising and implementing tracking mechanisms and workflows, resulting in notable improvements to team efficiency and productivity.- Driving projects to completion through proactive customer engagement, meticulous planning, and flawless execution.- Collaborating seamlessly with customers, suppliers, service technicians, technical trainers, procurement, project management, product management, and sales, offering unwavering support both internally and externally.- Forging strong alliances with OEM providers, ensuring customers receive expedited support when it matters most.- Diligently monitoring revenue streams and project progress, leveraging key performance indicators and metrics to ensure punctual completion. Show less

Virtual Office, Colorado And Minnesota

- Partnered closely with Program Manager to strengthen and broaden the team's abilities, scope, and achievements throughout the program's inception and evolution.- Played an active role in overseeing team operations, facilitating program development, and conducting staff training and development to ensure optimal performance. - Collaboratively developed and oversaw the development of project plans and schedules for multiple projects, ensuring alignment with organizational goals… Show more - Partnered closely with Program Manager to strengthen and broaden the team's abilities, scope, and achievements throughout the program's inception and evolution.- Played an active role in overseeing team operations, facilitating program development, and conducting staff training and development to ensure optimal performance. - Collaboratively developed and oversaw the development of project plans and schedules for multiple projects, ensuring alignment with organizational goals and objectives.- Analyzed, developed, optimized, and managed team's digital content across various platforms including the website's career advice library, proprietary CRM, and centralized Google Drive hub.- Mentored and coached team members, fostering a collaborative and high-performing team environment.- Monitored projects' progress, tracked timelines and resources to optimize quality and efficiency, and provided timely updates to management.- Actively participated in regular status meetings, provided updates to stakeholders, and addressed any potential risks or issues.- Consistently surpassed performance expectations by taking a proactive approach to identify and address inefficiencies, resulting in the implementation of effective solutions that enhanced productivity, quality control, revenue generation, and customer satisfaction.- Collaborated with program manager and HR department to facilitate screening, onboarding, and ongoing comprehensive training of webinar coordinator and career coaching team members.- Balanced leadership responsibilities and Career Coach activities simultaneously, achieving success in both areas. Show less

Virtual Office, Colorado And Minnesota

- Delivered personalized career coaching and resume writing services to a diverse range of globally distributed clientele, encompassing individuals from various career backgrounds, levels, and life experiences. - Trained customers on how to optimally leverage the subscription-based job search platform to augment their user experience and achieve their desired objectives.- Effectively conveyed customer feedback to cross-functional teams, catalyzing the strategic development and… Show more - Delivered personalized career coaching and resume writing services to a diverse range of globally distributed clientele, encompassing individuals from various career backgrounds, levels, and life experiences. - Trained customers on how to optimally leverage the subscription-based job search platform to augment their user experience and achieve their desired objectives.- Effectively conveyed customer feedback to cross-functional teams, catalyzing the strategic development and deployment of new customer-centric product offerings.- Conceptualized, designed, delivered, and co-delivered a diverse range of live and pre-recorded webinars and Q&A sessions to customers focused on career-related topics as well as optimal website user experience.- Maintained meticulous records of coaching sessions and other client communications within the organization's internal customer relationship management (CRM) system. Show less

Virtual Office, Colorado

- Intentional pause during interstate relocation, provided career planning consultation and resume writing services to a variety of professionals from diverse backgrounds as an independent contractor. - Partnered with job seekers via email/phone/text/video to gain a full understanding of their career history and objectives and then reflecting the information provided within requested application materials.

Olmsted County, Minnesota, United States

- Delivered personalized employment and training case management to economically disadvantaged and at-risk youth and young adults.- Developed tailored client strategies through thorough assessments, strategic planning, coordinated implementation, continuous monitoring, comprehensive evaluation, and efficient allocation of budgetary resources to achieve specific short-term and long-term goals for both clients and programs.- Forged and cultivated networking relationships with… Show more - Delivered personalized employment and training case management to economically disadvantaged and at-risk youth and young adults.- Developed tailored client strategies through thorough assessments, strategic planning, coordinated implementation, continuous monitoring, comprehensive evaluation, and efficient allocation of budgetary resources to achieve specific short-term and long-term goals for both clients and programs.- Forged and cultivated networking relationships with private, nonprofit, and government businesses throughout assigned county, leading to a substantial increase in employment and training opportunities for clientele. Show less

Winona County, Minnesota

- Identical duties as listed in position held with Workforce Development, Inc. but within neighboring county.

Southeast Minnesota

- Provided tailored and comprehensive job search support services to a diverse group of clients with disabilities across six counties in southeast Minnesota, developing customized plans to address individual needs.- Developed and nurtured positive professional relationships with state caseworkers, strategic partners, and diverse stakeholders, resulting in expanded client contracts, increased company revenue, accelerated priorities, and enhanced employment and training opportunities for… Show more - Provided tailored and comprehensive job search support services to a diverse group of clients with disabilities across six counties in southeast Minnesota, developing customized plans to address individual needs.- Developed and nurtured positive professional relationships with state caseworkers, strategic partners, and diverse stakeholders, resulting in expanded client contracts, increased company revenue, accelerated priorities, and enhanced employment and training opportunities for clientele. Show less

Rochester, Minnesota

- Consistently met and exceeded monthly sales and retention targets by proactively engaging with customers via telephone and virtual platforms, showcasing product features and benefits, and closing with a high success rate.- Expertly utilized CRM software to accurately track customer interactions, update records, and follow up on leads, ensuring efficient pipeline management.