Stephen Bangs Email & Phone Number

Atlanta, Ga, Us

Stans, Ch

• Lead end-to-end solution sales cycles across diverse multi-vendor channels in North and Latin America in local language, achieving consistent 30-50% year-on-year sales growth; engage with stakeholders from system administrators to C-suite executives at Global 2000 organizations• Act as a trusted advisor to customers, leveraging industry best practices to deliver successful outcomes in security, observability, cloud migration, and business processes. Examples include automating manual activities, improving business process resilience, derisking cloud migration and upgrades, and reducing mean-time-to-resolve for critical performance issues by up to 75% • Support channel partners through comprehensive sales enablement, targeted marketing outreach, strategic account management, technical selling, proof-of-concepts, and competitive benchmarking; recognized as a "go-to" resource for channel partners• Direct global product roadmap and feature prioritization, leveraging customer feedback and industry insights to enhance product offerings• Design and implement customized software solutions that align with customer requirements and optimize ROI by reducing operational costs, improving business process stability, and enhancing security posture• Develop and deploy comprehensive product documentation to improve customer solution understanding, reduce support incidents by 60%, and enhance overall customer success• Present at major industry conferences such as SAP Sapphire, SAPinsider, AWS re:Invent, ASUG TechConnect, Splunk .conf, and Dynatrace Perform, showcasing thought leadership and industry expertise in observability and security• Deliver exceptional results; 2021 President’s Club winner based on performance

St Paul, Mn, Us

• Led ambiguous cross-functional projects for senior executives to deliver high-impact business results. Projects include cost optimization for non-production infrastructure in the cloud and remediation of segregation of duties audit findings• Coached Lean Six Sigma (LSS) Green Belts on LSS methodology and project deliverables to drive process improvement • Participated in the leadership development program for high-potential employees

St Paul, Mn, Us

• Led a development team of six to eleven individuals focused on automated monitoring and alerting using Splunk contributing to a 75% reduction in companywide unplanned downtime from 2018 to 2019• Automated manual L1 support processes for mainframe, batch job, open systems, and date center server support operations using Splunk SOAR, leading to a projected reduction of 36K incidents, 30% of total annual incident volume for IT Operations L1 support, in 2020• Reduced annual operating costs by $840K by automating the SAP Solution Manager manual monitoring process using Splunk• Created a new operational capability for IT by delivering end-to-end monitoring and alerting of integrations using Splunk, allowing IT and business stakeholders to monitor transactions and their associated failures across SAP, middleware, and legacy environments• Supervised two college interns by defining project scope, setting performance objectives, completing onboarding activities, and providing constructive feedback• Fostered an environment of continuous improvement and collaboration using Agile principles and weekly peer-nominated presentations to increase scrum team knowledge of development techniques• Participated in leadership development opportunities for high-potential employees

St Paul, Mn, Us

• Led or co-led eight previously unperformed audits of SAP processes including Master Data Management, Security, Reporting and Analytics, Continuity Planning, and Organizational Change Management by defining the audit scope, coordinating and supervising auditor activities, developing new testing strategies, partnering with internal stakeholders, facilitating cross-functional meetings to mitigate risk, and presenting audit results to senior management• Selected by audit management to participate in five international audits of the 3M Mexico and Andean Region subsidiaries and the Global Service Centers in Poland and Costa Rica

St Paul, Mn, Us

• Co-led the implementation of the audit department’s internal audit software, AutoAudit, by managing system configuration changes, operationalizing system requirements, defining the system’s data reporting structure, creating standard reports, partnering with the external vendor, and providing training and technical support to 85 global users• Conducted operational, financial, and IT audits of 3M plants, divisions, acquisitions, systems, and processes, and addressed risk by providing counsel to 3M internal stakeholders to enhance process controls and ensure policy compliance

St Paul, Mn, Us

• Identified the root cause of inefficiencies in Business Transformation’s role-deployment process by using data analysis and interviews; gained managerial and stakeholder support for collaborative recommendations brought forth• Communicated significant risks in the SAP deployment process by auditing the 15T-2 technical release’s data conversion and testing activities through documentation review and data analysis to ensure standard operating procedure adherence• Redefined the methodology for allocating $1.7B of corporate shared service costs across the company and its international subsidiaries to align with the strategic goals of the Business Transformation process; selected for implementation by the Finance Operating Committee, which includes the CFO and senior executives

Milwaukee, Wi, Us

• Quantified $2MM of annual cost associated with SAP report generation time using data analysis and developed short-term and long-term solutions to mitigate that expense; this project was used to justify investment decisions• Cultivated new SAP incident tracking report that centralized progress status across 4 continents reducing confusion associated with technological complications• Developed a standardized template that streamlines employee learning curve across 28 sales reports

Racine, Wi, Us

• Evaluated 30 television pilots (Fall 2012) and made recommendations as to which shows best fit within brand objectives; recommendations were approved by management• Brainstormed potential Facebook sweepstakes ideas utilizing industry best practices• Benchmarked competitive uses of email “opt-in” and mobile website structures, presented findings to management

Bachelor’S Degree, Finance And International Business

International Business