• Administers Customer Relationship Management (CRM) applications.• Maintains the CRM systems including updates, enhancements, building reports, and managing dashboards, workflows, and integrations.• Monitors end-user usage of systems and performs daily administrative and user support tasks.• Investigate issues within the HubSpot ecosystem and find solutions.• Collaborate with business users, other departments, and CRM team to coordinate the evaluation, scope, and completion of CRM development requests.• Learn and understand the functionality of the technology stack that supports the business and integrates with CRM.• Manages CRM and Development team.