Operations Analyst I – II, Transaction Mgt Work closely with the Client Support Services manager and the Billing team to ensure integrity of the data systems.Interviewing customers, analyzing operations, determining project details, documenting results, preparing customer contracts. Process all customer enrollments across all markets & utilities serviced, accurately and in a timely manner.Analyze issues and be proactive in finding solutionsFormulate and analyze reports related to customer enrollments or other responsibilities.Running Exception reports and having experience with utility rules and regulations.Accomplishes business objectives by identifying and solving customer information and processing problems.Compile, review and format data.Research and resolve a variety of data issueHandle several projects at the same time, requiring unique coordination of resources from other departments.Prepares reports by collecting, analyzing, and summarizing information.Contributes to team effort by accomplishing related results as needed

RBS - Site Manager Oversee operations on a day-to-day basis, and ensure that work is done safely & on time.Taking on daily staff meeting, preparing the site, carefully planning the work to be done and installing temporary offices for site staff.Monitored CCTV, Customer Service, Secured Facility.Observe and report activities and incidents at an assigned client site.Providing for the security and safety of client property and personnel.Make periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.Preserve order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.Control access to client site or facility through the admittance process.Prepare logs, Schedules and reports as required.