Banks George Email and Phone Number
With over 12 years of experience in providing functional consultation and skills training for Dynamics 365 CRM, I help organizations transform their customer relationship management processes by linking business requirements and technical solutions within the Microsoft Dynamics 365 Customer Engagement platform and PowerApps.Adept at translating business requirements into functional specifications and delivering customized solutions that enhance business processes and drive efficiency. Proven expertise in sales engineering and configuring and customizing Dynamics 365 CE, collaboration with developers for integrating with other systems, and providing comprehensive user training and support. Demonstrates strong project management skills, ensuring timely and successful delivery of projects within scope and budget. Holds multiple MCTS certifications in Microsoft Dynamics 365, committed to continuous improvement and staying abreast of the latest industry trends and technologies. I also have demonstrated my deep technical expertise and knowledge. I am passionate about helping businesses drive digital transformation and leverage the modern digital workplace to empower their employees and teams.
Dynamite App Technologies Limited (Dat)
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Independent ConsultantDynamite App Technologies Limited (Dat) Jan 2024 - PresentJob Responsibilities!🛎 Requirement Analysis: Engage with clients to gather and document business requirements, translating them into functional specifications and solution designs.🛎 Solution Design: Design and architect Microsoft Dynamics CE solutions that align with client requirements and industry best practices.🛎 implementation: Configure and customize Microsoft Dynamics CE applications to meet client specifications, including workflows, entities, forms, views, and… Show more Job Responsibilities!🛎 Requirement Analysis: Engage with clients to gather and document business requirements, translating them into functional specifications and solution designs.🛎 Solution Design: Design and architect Microsoft Dynamics CE solutions that align with client requirements and industry best practices.🛎 implementation: Configure and customize Microsoft Dynamics CE applications to meet client specifications, including workflows, entities, forms, views, and reports.🛎Integration: Work with my developers to Integrate Microsoft Dynamics CE with other systems and applications to ensure seamless data flow and process automation.🛎Testing and Quality Assurance: Develop and execute test plans to ensure the quality and functionality of the implemented solutions.🛎 Training and Support: Provide training and support to end-users, ensuring they are proficient in using the new system and can leverage its full capabilities.🛎 Documentation: Create and maintain comprehensive project documentation, including design specifications, user guides, and training materials.🛎 Project Management: Manage project timelines, deliverables, and client communications to ensure successful project delivery within scope and budget.🛎 Continuous Improvement: Stay updated with the latest Microsoft Dynamics CE features and updates, recommending enhancements to existing solutions and processes. Show less -
Technical DirectorDynamite App Technologies Limited (Dat) Jun 2023 - Dec 2023Lagos, NigeriaJob Duties and Responsibilities ⭐Managed stakeholder expectations, fostering strong professional relationships.⭐Conducted insightful market research, driving strategic product development decisions.⭐ Analyzed business needs and aligned functional solutions with established pain points.⭐ Tailored D365 systems meet unique organizational needs.⭐ Will work closely with the team manager in customer engagement, support customers in their cases, and share my expertise in Microsoft… Show more Job Duties and Responsibilities ⭐Managed stakeholder expectations, fostering strong professional relationships.⭐Conducted insightful market research, driving strategic product development decisions.⭐ Analyzed business needs and aligned functional solutions with established pain points.⭐ Tailored D365 systems meet unique organizational needs.⭐ Will work closely with the team manager in customer engagement, support customers in their cases, and share my expertise in Microsoft D365 by holding workshops and trainings.⭐ Analyzed business needs and aligned functional solutions with established pain points.⭐ Elevated overall productivity by automating repetitive tasks.⭐ Helping organizations with Dynamics 365 CE through Business Analyst & Functional consultation and skills training⭐ Met with clients to evaluate operational needs and develop action plans to meet corporate objectives.⭐ Led cross-functional team efforts, resulting in streamlined project delivery timescales.⭐ Optimised workflows, evaluating bottlenecks and developing innovative solutions to improve functional efficiency. Show less -
Senior Functional ConsultantDynamite App Technologies Limited (Dat) Feb 2020 - May 2023Lagos State, Nigeria⭐ Deployment, implementation, Design and Functional Configuration within Microsoft Dynamics CRM solutions on versions 2011, 2013, 2015, 2016, 365⭐ Managing a growing pipeline of MS Dynamics 365 projects under the direction of the Practice Lead⭐ Demonstrations, workshops and high-level client delivery⭐ Responsible for implementation of design and solutions of Microsoft Dynamics 365 projects on customer site working across Proof of Concepts, Design, development, Customizations… Show more ⭐ Deployment, implementation, Design and Functional Configuration within Microsoft Dynamics CRM solutions on versions 2011, 2013, 2015, 2016, 365⭐ Managing a growing pipeline of MS Dynamics 365 projects under the direction of the Practice Lead⭐ Demonstrations, workshops and high-level client delivery⭐ Responsible for implementation of design and solutions of Microsoft Dynamics 365 projects on customer site working across Proof of Concepts, Design, development, Customizations, Workshops and Support⭐ Working on integration of MS Dynamics 365 into SharePoint Online.⭐ Work with all facets of the Power Platform⭐ Offering a consultative approach and listening to client requirements and delivering accordinglyAt times you will be required to operate in a Business Analysis role working closely with customers to define requirements, create reports and documentation Show less -
Partner | D365 Crm Business AnalystItworx Solutions Limited Nov 2022 - PresentLagos State, NigeriaIn this customer-facing role, I link business requirements and technical solutions within the Microsoft Dynamics 365 Customer Engagement platform. my expertise will drive the successful implementation, customization, and optimization of D365 Customer Engagement solutions, enhancing customer relationship management processes.My Responsible for business processes translation into system configuration & implementation of the business processes in Microsoft Dynamics CE⭐Cultivate a deep… Show more In this customer-facing role, I link business requirements and technical solutions within the Microsoft Dynamics 365 Customer Engagement platform. my expertise will drive the successful implementation, customization, and optimization of D365 Customer Engagement solutions, enhancing customer relationship management processes.My Responsible for business processes translation into system configuration & implementation of the business processes in Microsoft Dynamics CE⭐Cultivate a deep understanding of the client's business.⭐Document functional business requirements, process flow diagrams, and business use cases⭐Analyze complex business problems and help define the solution within the CE system⭐Identify gaps and provide technical expertise in business requirements for system functional specifications and scale new and current systems, processes, and procedures cost-effectively.⭐Assist in designing the details of proposed solutions against business requirements.⭐Assist in the configuration of the CE system as required.⭐Consultation with business teams to elicit requirements and business processes⭐Lead cross-functional teams to address business or system issues⭐Advise client on changes to business processes as required⭐Assess the risks of various solutions to requirements⭐ Power users Show less
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(Crm) Technical Lead | Trainer | Support | It Consultant | Subject Matter Expert SmeFreelance/It Consultant Oct 2018 - Nov 2020Nigeria, LagosBanks has worked on a wide variety of Microsoft CRM/365 projects and taken part in all aspects of solution as a subject matter expert, from requirements gathering, to design, to custom development and implementation, then to roll-out. Banks, has extensive experience working on projects for companies in finance, pensions, Insurance, Real Estate, ICT, automobiles, and service-type organizations.-I am looking to expand my expertise and for that, I want to do some freelance or say remote work… Show more Banks has worked on a wide variety of Microsoft CRM/365 projects and taken part in all aspects of solution as a subject matter expert, from requirements gathering, to design, to custom development and implementation, then to roll-out. Banks, has extensive experience working on projects for companies in finance, pensions, Insurance, Real Estate, ICT, automobiles, and service-type organizations.-I am looking to expand my expertise and for that, I want to do some freelance or say remote work, where I can quickly grab the new business idea.Responsibilities:⭐Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost.⭐Provide input and advice regarding Microsoft Dynamics 365/CRM 2015/2016 capabilities, functions and features to clients and prospects.⭐Conduct hands-on implementation, configuration and development of the various versions of MSD365CE/CRM 2011/2013/2015/2016.⭐Build positive client relationships by developing an understanding of the client’s business processes.⭐Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.⭐Perform requirements gathering and business Process Analysis.⭐Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.⭐Participate as the technical expert in proposal development and presentations to prospective clients.⭐Deliver presentations to all levels of management.⭐Adapt to different end-user learning styles when training, gathering requirements, etc.⭐Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.⭐Assist internal resources with support or pre-sales of Microsoft CRM and related integrations. Show less
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Dynamics Crm Business AnalystIsurf Global Services Nov 2016 - Jun 2018Lagos, NigeriaAs a Microsoft Dynamics 365 CRM/CE Business Analyst, I work with clients to understand their business requirements and provide guidance on how best to utilize the Dynamics 365 CRM platform to achieve their goals. I'm responsible for analyzing business processes, gathering and documenting requirements, and providing recommendations for process improvements. ⭐ Provide input and advice to clients and prospects regarding Microsoft Dynamics 365/CRM 2013/2015/2016 capabilities, functions, and… Show more As a Microsoft Dynamics 365 CRM/CE Business Analyst, I work with clients to understand their business requirements and provide guidance on how best to utilize the Dynamics 365 CRM platform to achieve their goals. I'm responsible for analyzing business processes, gathering and documenting requirements, and providing recommendations for process improvements. ⭐ Provide input and advice to clients and prospects regarding Microsoft Dynamics 365/CRM 2013/2015/2016 capabilities, functions, and features.⭐ Conduct hands-on implementation, configuration, and development of the various Microsoft Dynamics 365/CRM2013/ 2015/2016 components.⭐ Build positive client relationships by developing an understanding of the client’s business processes.⭐ Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction. Show less -
Microsoft Crm Technical Support EngineerSignal Alliance Limited May 2015 - Sep 2016NigeriaRole Responsibilities ⭐Manage day-to-day Applications activities.⭐Implements, supports, and customize Microsoft Dynamics CRM Application.⭐Implement, customize, and manage Workflow.⭐Provide day-to-day technical support to various users regarding specific operational/application issues.⭐Dashboards and custom views creation.⭐Perform unit testing and assist with user acceptance testing.⭐Perform data import activities.Qualifications Microsoft® Certified IT… Show more Role Responsibilities ⭐Manage day-to-day Applications activities.⭐Implements, supports, and customize Microsoft Dynamics CRM Application.⭐Implement, customize, and manage Workflow.⭐Provide day-to-day technical support to various users regarding specific operational/application issues.⭐Dashboards and custom views creation.⭐Perform unit testing and assist with user acceptance testing.⭐Perform data import activities.Qualifications Microsoft® Certified IT Professional ﴾MCITP﴿ MCTS -Microsoft Certified Technology SpecialistMCPS: Microsoft Certified ProfessionalMCTS -Microsoft Certification SQLl Server 2008 Show less -
Microsoft Dynamics Crm InternSignal Alliance Technology Holding May 2013 - Apr 2015Lagos State, NigeriaAs a Dynamics CRM intern, my role involves supporting the Senior CRM coordinator and CRM Manager in the overall success of the business. Key responsibilities include assisting in the execution of the CRM program, encompassing end-to-end production of direct mail and triggered mailings. This position often entails close collaboration with the e-Commerce and digital marketing team,Also, responsible for various tasks such as designing and developing customized solutions within the Dynamics 365… Show more As a Dynamics CRM intern, my role involves supporting the Senior CRM coordinator and CRM Manager in the overall success of the business. Key responsibilities include assisting in the execution of the CRM program, encompassing end-to-end production of direct mail and triggered mailings. This position often entails close collaboration with the e-Commerce and digital marketing team,Also, responsible for various tasks such as designing and developing customized solutions within the Dynamics 365 platform. This includes, unit testing, building applications, and troubleshooting existing application Show less
Frequently Asked Questions about Banks George
What company does Banks George work for?
Banks George works for Dynamite App Technologies Limited (Dat)
What is Banks George's role at the current company?
Banks George's current role is Helping Organizations with D365 CE/CRM through functional consultation and skills training | D365 CRM Business Analyst | Power Apps-BI | Leadsquared Independent Consultant | Sales Engineer | Call Center Consultant.
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