Nicholas Banks Email & Phone Number

Mesa, Az, Us

Arizona, United States

Member of a small, dynamic team building revolutionizing auto glass claims!Some highlights:▪ Led two database redesigns to improve reliability, reduce cost, and cut query execution time by 50%▪ Doubled team velocity by implementing Scrum and training former call-center managers to work with an Agile team of software professionals▪ Eliminated 90% of system downtime by switching backend tasks to serverless microservices with AWSLambda, SAM, and Step Functions▪ Reduced cost and interruptions by switching email to AWS SES and building spam protection measures▪ Built third-party integrations with data provider partners for incoming and outgoing claim data

Scottsdale, Arizona

Working with The Wolff Company's Technology division, I was part of a team developing a world-class real estate investment software platform. I contributed not only development and analysis skills but also project management, communication, and UX design skills to our team, resulting in a streamlined, modern set of applications. I also made major contributions towards the design, implementation and support of an internal HR application for managing employee performance reviews. These applications garnered high praise from many in the organization, including the CEO and executive team.In addition to my technical work, I led workshops and initiatives to improve team communication, project management, and collaboration, resulting in a drastic reduction in meeting times and much clearer communication between team members.

Lindon, Ut

My job was to assist Bank executives and employees in streamlining bank operations and mitigating risk. Projects involved automation and standardization of bank forms, including programming applications that assist with automation and implementation of internal controls. Forms were built using Javascript and Excel VBA, with additional workflow components using zonal OCR software and enhancements in enterprise data store systems.Proposed projects included components of data analytics, web design, information security, and record preservation.

Provo, Utah Area

I ran a business helping people have an ideal technology experience. I would troubleshoot and suggest improvements on computer systems and other electronic devices. I maintained a list of over 50 clients, mostly for in-home service visits. 50% of all my clients were obtained through referrals from satisfied customers and 60% requested additional service visits.

Provo, Ut

I was a key member of a team that supports over 100 users and workstations in the University's Risk Management division. In addition to building an internal web app using PHP, HTML, SQL and CSS, I helped design a more efficient interface for our internal documentation, enabling us to fix issues more quickly and train new employees more effectively. I also played a key role in our migration from Altiris Deployment Solution to Microsoft's System Center Configuration Manager.

Provo, Utah Area

I assisted drivers in making deliveries as a temporary job during the holiday season.

Pleasant Grove, Ut

I helped run the store on busy nights, and both opened and closed the store when assigned.

Master’S Degree, Master Of Information Systems Management

Activities and Societies: Member of BYU Chapter of the Association for Information Systems, BYU User Experience Design Club

Bachelor’S Degree, Management Information Systems, General, Junior

Activities and Societies: Member of BYU Chapter of the Association for Information Systems.