Responsibilities;♣ Operational production of the EF Language Travel programme in Australia for over 1200 students per year♣ Managing 4 specialist centres in Sydney, Gold Coast (x2) & Cairns♣ Developing the EF Language Travel Programme in Australia; developing the student experience♣ International and local staff development and training♣ Managing the sales projection process and planning with sales teams around the world♣ Recruiting, training and managing 40+ staff… Show more Responsibilities;♣ Operational production of the EF Language Travel programme in Australia for over 1200 students per year♣ Managing 4 specialist centres in Sydney, Gold Coast (x2) & Cairns♣ Developing the EF Language Travel Programme in Australia; developing the student experience♣ International and local staff development and training♣ Managing the sales projection process and planning with sales teams around the world♣ Recruiting, training and managing 40+ staff for our peak season periods, including scheduling, salaries and resources♣ Liaising with sales offices all over the world to handle special requests, complaints and operational details♣ 24/7 Emergency contact for EF Language Travel Australia♣ Managing all logistical details for all students and groups♣ Building and managing annual budgets in excess of $1million Show less

♣ Improving the operation of the local school♣ Dealing with special projects in different areas as student’s accommodation♣ Managing the Job club: liaising with different corporations to open internship positions to students

♣ Analysing data from google campaigns to optimize CPC (cost per click)♣ Creating and modifying online campaigns with monthly budgets in excess of €250K

♣ Innovation Consulting – Products, Processes, Marketing and Organizational Structure♣ Prospection and Follow-up a portfolio of 50 clients♣ Write articles about Innovation for small companies

Consulted for small businesses with know-how in different areas. I have led a valuation of an enterprise to be sold, and also helped a company to launch a very innovative product.

Company that provides delivery of products during the night. I was responsible for the creation of the entire operational system and all the financial controls.

♣ Dealing directly with 9 important clients♣ Specialized in indirect channel♣ Supporting team members in different states