• Championing digital transformative technology initiatives, IT architecture, and strategy development that streamline operations and enhance customer experiences to meet company objectives and goals.• Leading the technology team by fostering a culture of innovation encouraging out-of-the-box thinking to deliver cutting-edge solutions.• Collaborating closely with other department leadership for strategic initiatives, implementing solutions that drive data-driven decision-making, and aligning tech strategy with roadmaps. And establishes long-term IT needs and plans and develops strategies for developing systems and acquiring software and hardware necessary to meet business needs.• Mitigating technology-related risks by implementing robust cybersecurity measures and policies, disaster recovery plans or IT business continuity plans, and compliance strategies, safeguarding the company's reputation and data integrity.• Manage IT vendor relationships and contracts, negotiating favorable terms and ensuring service quality, with a focus on evaluating current technologies and partners.Key achievements: 1. Migration of legacy system to Microsoft 365 ecosystem to optimize collaboration, data storage, and security. This transition boosted team productivity, streamlined data management, and ensured compliance with data protection regulations. Additionally, we established Data Loss Prevention (DLP) measures to safeguard sensitive customer data. As a result, we achieved a 51% reduction in software costs per employee per year, translating to annual savings of approximately 3.3 million THB through streamlined licensing, platform unification, and resource optimization across the organization.2. Enhanced the organization's Analytics and Data Management Platform to track critical metrics and deliver actionable insights, leading to a 43.2% boost in operational efficiency

• Digital Transformation• Develop and Lead Data-Driven Organization for LH Bank & LHFG• Link Strategic Ambition from The President to Data-Driven Initiatives enhancing bank’s customer insight and business performance• Perform Business Planning and Budgeting for Data-Driven projects as well as project feasibility• Employ the most effective methodology of data analytics to improve business results e.g. Propensity to buy model, retail collection scores• Use of Data Analytics to identify customer segmentation, customer insight and suggest a business solution• Work with Enterprise Data System (EWS) team to design and maintain data system and database• Mining data from Primary and Secondary Sources and reorganizing data into a simple format• Use of statistics tools to interpret dataset for business decision as well as for diagnostic and predictive analytics• Prepare Corporate Dashboard for Top Management• Create and educate stakeholders in the organization to understand the steps of the data analysis process• Act as a coach for Business Team for Data Analytics purpose • Ad hoc projects of data analyticsKey achievement: 1. Accomplished the seamless implementation of Microsoft Office 365 (O365) by strategically integrating service design principles, resulting in a smooth working experience and heightened productivity across the entire organization.2. Successfully implemented a new HRIS by integrating Workday and Humanica, optimizing HR processes, and enhancing operational efficiency through a combination of data-driven approaches and service design principles.3. Successfully implemented a comprehensive framework for capturing and managing critical data elements within the People Group domain, ensuring accurate and consistent data across the organization.4. Develop People Analytics to measure critical metrics and deliver actionable insights, boosting efficiency by 81%.

• Digital Transformation• Develop and Lead Data-Driven Organization for LH Bank & LHFG• Link Strategic Ambition from The President to Data-Driven Initiatives enhancing bank’s customer insight and business performance• Perform Business Planning and Budgeting for Data-Driven projects as well as project feasibility• Employ the most effective methodology of data analytics to improve business results e.g. Propensity to buy model, retail collection scores• Use of Data Analytics to identify customer segmentation, customer insight and suggest a business solution• Work with Enterprise Data System (EWS) team to design and maintain data system and database• Mining data from Primary and Secondary Sources and reorganizing data into a simple format• Use of statistics tools to interpret dataset for business decision as well as for diagnostic and predictive analytics• Prepare Corporate Dashboard for Top Management• Create and educate stakeholders in the organization to understand the steps of the data analysis process• Act as a coach for Business Team for Data Analytics purpose • Ad hoc projects of data analytics

• Create an initiative roadmap for the Customer Data Platform to lead the execution to support Tesco Lotus customer data strategy (Clubcard)• Participate with business stakeholders and product owners to define the IT yearly Budget.• Develops and maintains detailed project milestone schedule/ timelines, release schedules, level of effort estimates, and project costs.• Work closely with Product Owner/scrum team/dev team/regional team and/or vendor to develop product/service as agile methodology or PDCA cycle.• Lead team to perform requirement gathering and confirmation, solution design.• Lead/Participate in Software testing, Integration Testing and User Acceptance Testing.• Be main accountability to support products/services by ticket base as of ITIL Standard.• Create the “Golden Master Record” to improve target marketing and single customer profiles for engagement • Develop a foundation of big data platform by aggregating data from the various sources, especially Clubcard, POS, E-commerce, Market Place, Hub and Spoke, Retail Service, and third-party partnerships • Align with executive goals and strategies in Customer Management to build capabilities to offer 1:1 personalization and omnichannel experiences to Tesco Lotus’ customers along with other strategies• Ensure that data quality improvements can be applied across departments and to all levels of data maturity• Design the 360-view customer profile dashboard to monitor actionable Key Performance Indicators• Cooperate with the Accenture team to provide business transition of Customer Data related systemKey achievement: Best practices for Data Analytics (Customer Data Platforms) and ensure data governance and security (PDPA)

• Develop the enterprise data strategy with the alignment of corporate strategy to transform the F&B unit to a data-driven organization• Ensure that the data strategy can be applied across departments and to all levels of data maturity• Analyze data from various sources i.e. SCOR, POS, CRM, and VRM to identify the operational and business process gap• Conduct operation observation and in-depth interviews with stakeholders for each touchpoint• Identify pain points in current processes and prioritized areas of improvement that enhanced their performance standards• Define the best-fit business solution that can benchmark• Deliver projects and requests within budget and time constraintsKey achievement: Sustainable improvements in Balance Sheet and P&L are achievable via business process transformation by Digital Transformation

• Attending initial sales meetings and meeting the client• Professional customer presentations at management level• Determining a client’s business requirements and whether which solutions are suitable• Perform risk management to minimize project risks• Execution of contract negotiations• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility• Manage the relationship with the client and all stakeholdersKey achievement: Responsibility for overall customer success and health of the company portfolio

• Expand current and penetrate new markets• Conduct periodic market analysis to identify market trends, competitive position, and opportunities• Identify requirements for new services to anticipate and potentially lead the market• Research and develop strategies and plan that identify marketing opportunities for new digital project developmentKey achievement: Generate new revenue through the “TOPS Mobile App” by putting the supermarket into consumer’s hands to serve the lifestyle of consumers who love technology

• Determining a client’s business requirements and customer pain points.• Build, develop, and maintain the Analytical solutions.• Design and develop the insights for decision-making and build/assist in the dashboard design for Business Users.• Coordinate with different functional teams to implement models and monitor outcomes.• Ensure that all projects are delivered on time and within the scope and budget.• Develop a detailed project plan to monitor and track progress.• Perform risk management to minimize project risks.Key achievement: Meet budgetary objectives and adjust project constraints based on financial analysis.

P101 Basic ICT for OperationP202 Introduction to Cloud ComputingP204 Mobile Device Utilization