“It's not a faith in technology. It's faith in people.” – Steve Jobs‘The advance of technology is making it fit in so that you don’t really notice it.’ – Bill Gates Modern businesses require modern solutions, especially when it comes to technology. Heading up the effort to improve technology use and performance in each business is a critical role and one that I’m very familiar with. I’ve worked at almost every stage of the IT support chain, from service desk support up to Chief Technical Officer, which gives me a unique insight into the way business utalise technology, and how to implement lasting change effectively through both technology and people. I love discovering new applications for technology and using them to solve clients problems.I truly believe that as a leader, I am the backbone that enables the teams that I build. I invest 100% in talent and crafting cultures and environments that enable their potential to be your business success. I have managed both infrastructure and service desk teams, and my approach is very people-centred for both. My teams are supported, enabled, and empowered to maximise customer relationships, technology and performance, and to grow as individuals who are loyal and connected to the brand.I love a challenge, and working with a wide range of businesses means I can create bespoke solutions using a blend of people, strategy and technology to the benefit of everyone involved. I’m always looking for ways to develop the right solutions for client problems, while bringing out the best in teams through continual coaching and driving lasting positive change in technology throughout the business. I have a wealth of experience in technical roles and hold a number of certifications including:• M365 Security Administrative Associate• Azure Administrative Associate• Azure Security Engineer Associate• Threat Intelligence With Kaspersky• MSP Technical With Kaspersky• ITIL V3 Foundation With Peoplecert• 3CX Advanced