• 100% business travel within the state of Georgia, and other the parts parts of the country, such as Lubbock, TX, Greenville, SC, Cleveland, OH, just to name a few.• Route creation, data collection, analysis and technical reporting regarding different techniques such as vibration analysis, infrared thermography, airborne ultrasound, and lubrication systems in facility• Maintained accurate, up-to-date predictive maintenance database records.• Provided sound corrective action and planning information using trend analysis, and predictive methodologies to assist in pre-failure work planning.

• Certified Manager for the AT&T product line (HS Internet Access, Voice over IP and Digital TV services).• Supervising techs performing on-site with twisted pair cat5/6 and coaxial copper wire for computer networking and connectivity for business and residential accounts.• Managed an average weekly workload of 200 service requests, including installation, support and repair of customer facilities, registering an 87% completion rate.

• Supervised the implementation of wireless communication equipment and services to the AT&T cellphone network, such as Ericsson Radio Base Station 3000 and 6000 family series in the North Central region.• Successfully managed the implementation of over 180 new cell tower sites valued at over $200 million USD, including three unique product lines & technologies, from project conception to customer acceptance. Represented the largest Ericsson deployment in the IL and WI markets, leading to an expanded service agreement for year 2015. (Technologies included 4G LTE - Long Term Evolution, 3G WCDMA - Wide Code Division Access and 2G GSM - Global System for Mobile communication.)• Facilitated open communication with cross-functional teams to identify issues proactively and resolve conflicts, improving our delivery process by 25% and regularly exceeding customer expectations.

• Supervised the implementation of wireless communication equipment and services to the AT&T cellphone network, such as Ericsson Radio Base Station 3000 family series in the West Coast region.• Delivered over 900 wireless projects over a period of 20-month span, such as carrier adds, split sectors, site modifications and cutovers.

• Ensured quality workmanship, professional communication and consistent documentation to increase our market participation by 23%. • Established a pipeline of qualified resources vs. customer priorities to improve our team productivity by a roughly 30% which help us to create a remote line of support for the less experienced technicians.

• Knowledge of Right of Way and Public Easement documentation.• Designed of outside plant facilities, conduit systems, underground structures and aerial facilities for both copper and fiber using AutoCAD, FieldView and ARES (AT&T Proprietary Databases). • Provided coordination and field support to the outside plant provisioning process.

• Installed and commissioned Ericsson RBS 2000 & 3000 family on the Cingular wireless network

• Commissioned Ericsson RBS 2000 series and Decommissioned Ericsson RBS 880 series equipment.

Recruited out of college to be part of Ericsson's Field Engineers Workforce.Trained and certified on wireless technology, such as TDMA, CDMA and GSM.