Support batch which include loading of file for various custodian and financial service provider.Receive the files from various vendor/custodian related to trade details and security details and responsible to monitor these files and resolve bugs then reprocess the errorless files to downstream on timely manner.Checking log files, using various command of UNIX for pattern matching, file comparisons.Trouble shooting issues, leading technical investigations, perform root cause analysis of technical outages.Reporting weekly and monthly status reports to end users.Error solving in case of various files like Security Master, Position/Holdings, and Transaction Trades received from vendor and ensuring proper Data validation & maintaining high quality of Data for the use of end consumer.Co-ordinate with Business to complete the daily trade process on Time.Maintain logs of all issues and ensure resolution according to quality assurance test on production processes.Co-ordinate with development team and various custodians for missing feeds.Preparing knowledge base document.Provide KT to the team and new employee.Participating in periodic meeting and maintain all application for production and plan appropriate various strategy.Preparing SQL Queries as per the business requirement.

• Provide end-to-end software implementation support• Handle software installations• Document incidents reported by the clients• Conduct root cause analysis on incidents reported by the clients and provide timely resolution• Impart product training to clients• Suggest good practices about software usage• Client relationship management• Document & update software help guides and internal processes• Participate in testing, release and maintenance of new software