AuroraRCM (Pvt) Ltd is a cutting-edge financial technology company empowered by artificial intelligence, dedicated to transforming the landscape of healthcare revenue generation for providers in the United States. Headquartered in Sheridan, Wyoming, our primary focus encompasses consultancy services and analytical platforms. Complementing operations, Aurora maintains its global operations center in Sri Lanka.As a Management Consultant, I have played a key role in driving operational efficiency, project management, and technology adoption within the healthcare revenue cycle management space. AuroraRCM is at the forefront of transforming financial performance for healthcare providers in the United States through innovative AI-driven solutions and advanced analytics.In my role, I have been deeply involved in the implementation and optimization of cutting-edge analytical platforms that provide healthcare providers with insights into their financial performance. I have collaborated closely with cross-functional teams to streamline operations, standardize processes, and implement best practices aimed at enhancing efficiency and scalability.A significant aspect of my work includes spearheading ISO initiatives, ensuring that our processes meet the highest standards of quality and compliance. Additionally, I have been instrumental in driving process improvements, leveraging technology to not only optimize financial operations but also to foster better decision-making across the organization.With a strong focus on delivering tangible results, I continue to help shape the future of healthcare revenue management through the integration of advanced technology, process enhancements, and data-driven insights.

SYNERGEN Health, a trusted partner in the U.S. healthcare sector, serves clients across more than 40 states, helping organizations achieve financial success. Founded in 2011 by a group of professionals with extensive expertise in the healthcare landscape, the company specializes in optimizing financial processes for both providers and payers. By implementing best practices from both within and outside the healthcare industry, SYNERGEN Health drives operational efficiency and revenue growth.An ISO 9001:2008 and ISO/IEC 27001:2005 certified organization, SYNERGEN Health upholds international standards for quality management and information security. Through a combination of advanced technology, data analytics, and professional expertise, SYNERGEN Health helps partners maximize their revenue potential and ensure sustainable financial performance.Key Highlights:• Conducted comprehensive service opportunity assessments for new clients, securing accounts in diverse areas, including pathology services.• Successfully onboarded and managed two new client accounts, expanding the company’s portfolio.• Managed a team of over 50 FTEs for a large laboratory client, ensuring efficient service delivery.• Developed and implemented strategies to foster strong relationships with key stakeholders, ensuring client satisfaction and long-term partnerships.• Delivered high-quality services that consistently exceeded client expectations, ensuring timely and professional completion of all projects.• Conducted in-depth research and analysis to identify and address client needs, driving tailored solutions.• Oversaw project schedules, ensuring timely and high-standard completion of all deliverables.• Effectively resolved issues as they arose, demonstrating proactive problem-solving and commitment to client success.• Mentored and developed team members, sharing expertise and fostering skill growth to enhance team performance.

• Led or supported projects assigned by the manager, including but not limited to - new client onboarding, productivity improvement, compliance, and training.• Examined, forecasted and planned on projects to properly maintain client KPI’s.• Responded to questions, telephone calls, and letters regarding the client’s day-to-day operations, insurance claims review decisions, negotiations, and operational changes.• Maintained weekly and monthly client calls & operational meetings.• Developed coding panels & billing processes for the company’s inceptive Pathology, PGX, and CGX clients fulfilling all CMS guidelines and loops, with an accuracy and success rate of 100%.• Maintained records and prepared analytical reports related to the work. Weekly operational call agendas and reports for client Monthly revenue analysis reports Other client and internal required reports• Increased throughput (Multi-Functional Core work) by 20 % every month by identifying & removing waste (non-core & redundant processes) with the use of technology & best practices.• Worked closely with the solutions team, developers, and clients to build and improve existing or new processes.• Recorded the company-wide highest number of productivity and efficiency for the year 2022 and was awarded as the company-wide top performer for the year.

Highlights:• Maintain training & quality control on new associates and present quality control reports to the management • Conduct research on new trends and changes in the industry and identified necessary implementations• Meet all company standards including, but not limited to ISO 9001, ISO 27001, HIPAA, HITECH, Quality and Compliance • Actively contributed towards the company KMS (Knowledge Management System)• Ensure 100% accuracy and integrity of all information reported (Client and Internal)

Highlights:• Maintain 98% throughput (Productivity on Core Work) except for when specific tasks are assigned by manager• Meet or exceed client Service Level Agreements (SLAs)• Meet or exceed Key Performance Indicators (Client, Company and Team) • Achieve and maintain an accuracy rate of 98% on all functions • Actively contribute towards the company’s Suggestions and Innovations Process• Ensure process documentation is up to date for all clients under purview

Holborn Assets Limited is a major international financial advisory firm based in Dubai, where they operate throughout the UK, Europe, Middle East and Africa. Holborn Assets specialize in Personal and Corporate Wealth Management, offering a full range of financial solutions to meet the needs of the International market. Accordingly, Holborn Assets maintain its global support center in Sri Lanka.Highlights:• Worked on a research project based on company’s target market (UK pension beneficiaries) around the world• Built necessary connections between professionals identified and matched with company’s target market via. Video and audio conferences, emails and professional networks such as LinkedIn• Updated company database with research findings and prepared analytical reports

SOFTCHEMI International (Pvt) Limited is a chemical manufacturing company, specializing in car wash, detergents for Laundry, Housekeeping, Food Processing and Stewarding.The Company also manufactures and markets Veterinary Pharmaceuticals which are very popular among poultry farms, cattle farms, piggeries and veterinary clinics.Highlights:• Supervising and coordinating the execution of production schedules in a fast-paced factory environment.• Ensuring the flow of materials and resources necessary for production between or within departments.• Familiarity with a variety of the field's concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals.• Performing a variety of complicated tasks including management of employees. Typically report to the Production Manager.• Planning methods to improve efficiency in production and be assigned specific production improvement tasks.• Assuring compliance with approved methods and quality standards.• Practicing superior personal safety and lead the organization in terms or employee safety and protection of company assets.

LB Finance PLC (LBF) is a licensed finance company. It was incorporated in May 1971 as a private limited liability company and subsequently converted to a public limited liability company in 1982. The Company was listed on the Colombo Stock Exchange in 1998 and was re-registered in June 2008 under the new Companies Act No. 7 of 2007. LBF is a company in the Group of Vallibel One which is a diversified holding Company with strategic investments in financial services, tile and sanitary ware manufacturing and leisure. The public’s immense confidence in the Company’s dynamic and far-sighted conduct of business has propelled it to its dominant position in the market as business jumped to new highs on all fronts, from deposits to lending. Highlights:• Coordinating branches with Senior Manager and the General Manager.• Preparing dummy files for branches.• Creating an individual number for each client.• Do the trial calculation before process the loan/ lease.• Assign the application number for each file.• Taking insurance and other charges from the customer.• Downloading CRIB reports from the system.