Bao Her Email and Phone Number

o Create culturally-appropriate, educational materials regarding breast, cervical and liver health o Conduct case management through patient navigation services and proper referral/enrollment into private and state-funded programs, such as Wisconsin Well Womano Assist in coordination of health-related community events and workshops through strong partnerships with local professionals and active community outreach and recruitmento Develop database for convenient, manageable recordkeeping and data reportingo Advise and mentor five Youth Health Messengers at Hmong American Peace Academy to raise conversations and awareness of cancer prevalence and early detection within their familieso Coordinated volunteers and provide training for community health forum and conference

o Provided exceptional and prompt customer service and care for all patients under fast-paced conditionso Assisted in billing state and private insurances and resolving third party rejections through effective communication with corresponding parties o Communicated attentively with pharmacy team to ensure steady flow of daily pharmacy operationso Registered new patients and updated records to maintain accurate, current informationo Performed all duties as a pharmacy technician with integrity, such as processing and filling prescriptions, compounding prescriptions as needed, stocking medications, etc.

o Coordinated service learning project with Youth Health Service Corps to provide health education for underserved populationso Generated statistical reports to analyze the effectiveness of programmingo Assisted YHSC program coordinator in organizing and implementing volunteer activities and eventso Presented on Hmong culture to Wisconsin Express studentso Participated in other health education programs and volunteer opportunities to engage participants of all ages

o Provided nutrition education at community events and weekly outreach activities to promote awareness of farmers’ markets and increase redemption rate of WIC voucherso Participated in Wellness Committee to engage and encourage employees in pursuing active lifestyles

o Greeted customers as they entered and informed them of current sales/promotions.o Boosted sales through excellent customer service.o Worked cash register and processed returns/exchanges.