Bao P. Email & Phone Number

Santa Clara, Ca

Sunnyvale, Ca

• Inspection of incoming materials for various quality criteria • Inputting data into using formula-based spreadsheet• Data testing and providing data to engineers R&D requests• Publishing daily release forecast for planning and production • Releasing materials for production through Oracle• Escalating quality issues to members in engineering and production

Milpitas, Ca

• Installation/cloning in the deployment of Linux/Unix and windows operation system.• Troubleshooting of hardware/software, BIOS/firmware and operating system related issues• Set up peripheral devices, tweak settings, and enable peripheral devices on PCs• Worked in an ESD environment • Read and follow detailed standard operating procedures

Santa Clara, Ca

• Read and interpret cable assembly drawings, schematic diagrams, and BOM.• Knowledgeable of the IPC-620 requirements • Perform and create first article reports prior to shipping out cable assemblies.• Inspect in-coming, in-process and final inspection cable assemblies in conformance the standard of Cable and Wire Harness• Assist manufacturing engineer with the creation of training material and documentation for assemblers

San Jose, Ca

• Diagnose, install, and repair Equitrac page counter units• Product configuration & design, deployment (on site and or remote) Training and Customer Satisfaction assessments• Physical device deployment in support of new installation

Palo Alto, Ca

• Provided excellent customer service • Customer Support for computers and portable electronics• Gave and received training in all related computer products and accessories• Worked with co-workers to create a team knowledge environment